Digital Channels & Customer Platforms Officer (QA Engineer)

• Conduct thorough testing of software applications (web and mobile) to ensure compliance with quality standards, Record test results.

• Develop and execute comprehensive test plans, test cases, and test scripts to validate functionality, performance, and usability.

• Identify, document, and report software defects; collaborate with developers to ensure timely resolution.

• Perform regression testing to confirm that resolved issues remain fixed in subsequent releases.

• Provide constructive feedback to improve overall software quality and user experience.

• Collaborate with cross-functional teams (development, system administration, product management) to resolve technical challenges during the software development lifecycle.

• Manage and prioritize incidents requiring specialized technical expertise based on business impact and severity.

Requirements

• Bachelor’s degree in computer science, Engineering, or related field, or equivalent work
  experience.
• Minimum 1 year of experience in software quality assurance and testing methodologies.
• Proven experience with web and mobile application testing.
• Familiarity with Agile development methodologies and tools (e.g., Jira, Scrum) is a plus.
• Good understanding of software QA methodologies, tools, and processes. For example manual testing, automated testing.
• Experience with test automation frameworks and scripting languages (e.g., Python,
  Shell) is a plus.
• Proficiency in troubleshooting and diagnosing technical issues.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.