Kaituki Whakawhirinaki Reliability Team Lead

Reporting to the Reliability Manager, the Kaituki Whakawhirinaki Reliability Team Lead plays a key role in our Asset Operations team. Responsible for leading a team of reliability specialists and overseeing the ongoing reliability and performance of energy solutions assets across Australia and Aotearoa New Zealand, including electric vehicle charging solutions, solar installations and battery energy storage systems (BESS).

This role will manage resources, personnel, and parts to deliver maintenance plans efficiently and minimise downtime, while overseeing the 24/7 operation of the fleet and responding to incidents as needed. The role ensures the safe and reliable operation of Ampol’s energy assets across Australia and Aotearoa New Zealand through effective monitoring, troubleshooting, and maintenance. A strong focus on safety and contractor management is essential, along with proficiency in systems such as CMMS, CPMS, and other diagnostic platforms.

You will have the opportunity to

• Lead and support a team of Reliability Specialists to deliver on key performance metrics, including safety, uptime, session reliability, and asset availability.
• Oversee the development and execution of maintenance plans, ensuring safe and timely completion, accurate capture of reactive work, and continuous improvement of monitoring systems and processes.
• Manage OPEX budgets for preventative and reactive maintenance, forecasting spend and identifying opportunities for cost savings and performance enhancement.
• Oversee and support resolution of system outages and incident investigations, ensuring effective fault identification, escalation, and resolution to minimise downtime.
• Manage contractor relationships through governance meetings, audits, compliance verification, and performance reporting to ensure safety and operational excellence.
• Collaborate with internal teams including Risk & Safety, Engineering, and Quality Assurance to strengthen asset management strategies and reliability performance.
• Work with the Public and Private Network teams to ensure excellent customer experience across all Ampol and customer fleets.
• Analyse data to monitor asset and contractor performance, support firmware updates, and drive continuous improvement across the Energy Solutions fleet.