Senior Quality Engineer

About the role

The Quality Engineer is responsible for executing and supporting quality assurance and control processes within ZM Trucks’ commercial vehicle manufacturing operations, including Semi-Knocked Down (SKD) assembly.

This role focuses on in-process quality control, structured problem-solving, supplier quality support, and continuous improvement to ensure that vehicles and components meet defined quality standards and regulatory requirements.

What you'll do

In-Process & Product Quality Control

·        Execute quality control activities across:

o   Incoming Quality Control (IQC), In-Process Quality Control (IPQC), End-of-Line (EOL) inspection and Pre-Delivery Inspection (PDI)

·        Ensure compliance with inspection standards, control plans, and work instructions

·        Monitor production quality performance and escalate issues in a timely manner

·        Verify product conformity against specifications prior to release

Problem Solving & Corrective Actions

·        Lead and support structured problem-solving activities using:

o   8D Methodology, 5 Why’s Analysis and Fishbone (Ishikawa) Diagrams

·        Perform root cause analysis (RCA) for internal defects and process deviations

·        Implement and track corrective and preventive actions (CAPA)

Process Quality & Continuous Improvement

·        Analyze production and quality data to identify trends, risks, and improvement opportunities

·        Support implementation of:

o   Error-proofing (poka-yoke) solutions, Process standardization and optimization and Waste reduction initiatives (lead principles)

·        Drive improvements in First Pass Yield (FPY) and reduction of rework and scrap

Quality Documentation & Core Tools

·        Develop, update, and maintain:

o   Control Plans, Process Flow Diagrams, PFMEA, Inspection standards and checklists

·        Support Advanced Product Quality Planning (APQP) activities

·        Participate in Production Part Approval Process (PPAP) preparation and documentation

Supplier Quality Support

·        Support incoming material quality control and supplier issue resolution

·        Assist with: Supplier inspections and process audits, and Supplier corrective action requests (SCAR) and follow-up

·        Monitor supplier quality performance, including PPM and defect trends

Quality Data & Reporting

·        Collect, analyze, and report quality data, including:

o   Defect Rates, PPM Metrics, and Scrap and Rework Data

·        Prepare daily and weekly quality performance reports

·        Support KPI tracking and continuous improvement initiatives

Audit & Compliance Support

·        Support internal, external, and certification audits (IATF 16949, ISO 9001, regulatory)

·        Ensure compliance with established procedures, standards, and documentation requirements

·        Maintain audit readiness and support corrective action closure

Cross-Functional Collaboration

·        Collaborate closely with:

o   Production, Engineering, and Supply Chain

·        Support real-time resolution of quality issues on the shop floor

·        Provide feedback to improve product design and manufacturing processes

Required Skills/Abilities

·        Attention to detail and process discipline

·        Effective communication and teamwork

·        Hands-on, shop-floor oriented approach

·        Proficient with Microsoft Office Suite or related software

Education and Experience

·        Bachelor’s degree in engineering or related field

·        Three years of experience in automotive or manufacturing quality

·        Working knowledge of IATF 16949, ISO 9001, and Automotive Core Tools (APQP, PPAP, FMEA, and SPC)

·        Six Sigma Green Belt (or in progress) a plus.

·        Experience in a production environment (assembly preferred)

·        Strong analytical, problem solving, and communication skills