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Customer Experience Specialist - Arabic Speaker
Summary:
About the role As a Product Operations Specialist at Alaan you will live at the intersection of operations, customer experience, and technical support. Product Operations Specialists are tasked with helping everyday users use our products to the fullest by providing support and deep technical knowleEmployment Type: Full-time
Customer Success And Account Manager
Summary:
About the role Scaled Customer Success is where activated accounts become growing ones. Every account in your portfolio has cleared Implementation, has a validated spend baseline, and has been routed here based on their profile. Your job is to take that starting point and build on it: deeper adoptioEmployment Type: Full-time
Business Analyst - BizOps/GTM
Summary:
About the role As a Business Analyst - BizOps/GTM at Alaan, you'll work at the intersection of strategy and execution — turning ambiguous business problems into clear plans and driving cross-functional initiatives that keep the company running at its best. You'll partner closely with the GTM team &Employment Type: Full-time
Implementation Manager
Summary:
About the role Implementation is the entry point into the Customer Success organisation. Before an account reaches its CS motion, it passes through you. How well that journey goes determines the trajectory of everything that follows: how quickly the customer activates, how completely they are configEmployment Type: Full-time
Fraud & Risk Analyst
Summary:
About the role We are seeking a highly analytical and detail-oriented Fraud & Risk Data Analyst to join our Risk & Compliance team. The ideal candidate will be passionate about using data to detect patterns, uncover anomalies, and design strategies that protect our customers and business from emergiEmployment Type: Full-time
Senior Backend Engineer
Summary:
About the role As a Backend Developer, you will be responsible for designing, building, and maintaining the server-side logic, database architecture, and APIs that power our products. You will collaborate closely with front-end developers, product managers, and other stakeholders to deliver scalableEmployment Type: Full-time
Customer Success Manager - Mid Market
Summary:
About the role The Mid-Market CSM owns the relationship and the commercial outcome for a portfolio of growing companies. Accounts arrive already activated, handed over from Implementation with a validated baseline and the basics in place. Your job starts there: turn a live account into a deeply adopEmployment Type: Full-time
Application Security Engineer
Summary:
About the role We are looking for an Application or Product Security Engineer with ~3–5 years of hands-on experience in securing web and mobile applications, APIs and cloud infrastructure. In this role, you will take ownership of securing our Applications, APIs and cloud resources, working closely wEmployment Type: Full-time
Implementation Team Lead
Summary:
About the role Implementation is the entry point into the Customer Success organisation. Before an account reaches its CS motion, it passes through your team. How well that journey goes determines the trajectory of everything that follows: how fast the customer activates, how completely they are conEmployment Type: Full-time
Customer Success Manager - Scaled
Summary:
About the role Scaled Customer Success is where activated accounts become growing ones. Every account in your portfolio has cleared Implementation, has a validated spend baseline, and has been routed here based on their profile. Your job is to take that starting point and build on it: deeper adoptioEmployment Type: Full-time
Customer Success Manager - Enterprise
Summary:
About the role The Enterprise CSM is the starting point of an enterprise customer's journey with Alaan. From the first day after close, you own the relationship in full: you build the adoption plan, drive deep usage across the entire organisation, and embed Alaan into the customer's financial infrasEmployment Type: Full-time
Product Manager - Platform-IAM
Summary:
About the role Alaan is building the Middle East’s leading spend management platform, helping businesses control expenses, automate financial operations, and make smarter financial decisions. As we scale, we're investing heavily in the foundational systems that power our products and enable teams toEmployment Type: Full-time
Cloud DevOps Network Engineer
Summary:
About the role We are looking for a DevOps Engineer with 1–3 years of hands-on experience in cloud infrastructure, CI/CD pipelines, automation, and system reliability. The candidate should be comfortable working in fast-paced startup environments and collaborating with engineering teams to improve dEmployment Type: Full-time
UX Research Intern
Summary:
About the role We're looking for a UX Research Intern to join our team in Bangalore and work directly with our research lead on studies that shape product, sales, and marketing decisions across the UAE. Research at Alaan moves fast. To keep it moving, we need someone who can own the operational sideEmployment Type: Temporary / Intern
Graphic Designer
Summary:
About the role We’re looking for a Graphic Designer to create stellar visuals across digital and print media. You’ll work with the marketing team on social content, event collaterals, web assets, and motion graphics - ensuring brand consistency every step of the way. This role is perfect for someoneEmployment Type: Full-time