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Technical Support Specialis
Summary:
POSITION SUMMARY Broadvoice is seeking a Technical Support Representative with strong VoIP knowledge and SIP trunking troubleshooting experience to join our growing team. In this technical, customer-facing role, you’ll work directly with business clients via phone, chat, and email to resolve complexEmployment Type: Permanent Contract (International)
Remote
Vice President, Product Management
Summary:
POSITION SUMMARY We are seeking a dynamic and visionary VP of Product Management to lead our Customer Experience product portfolio, with an emphasis on Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). This role will own the strategy, roadmap, and execution acrossEmployment Type: Permanent Contract (International)
Key Account Manager (Spain)
Summary:
POSITION SUMMARY We are seeking an experienced Key Account Manager (+5 years) to manage and grow our strategic accounts in Spain, with a strong focus on clients using or exploring CCaaS (Contact Center as a Service) solutions. The ideal candidate brings a strategic mindset, exceptional relationship-Employment Type: Permanent Contract (International)
Remote
Channel Manager
Summary:
LOCATION: Northeast US POSITION SUMMARY Broadvoice is looking for a Regional Channel Manager with CCaaS and UCaaS sales experience to join our growing team. In this dynamic role, you will cultivate, maintain, and expand relationships with partners to sell Broadvoice services. If you have CCaaS and UEmployment Type: Salaried, full-time
Remote
Partner Sales Manager
Summary:
LOCATION: Northeast US POSITION SUMMARY Broadvoice is seeking a dynamic and driven Partner Sales Manager (PSM) to join our growing Channel Sales team. This partner-facing role is pivotal in accelerating joint sales efforts and deepening strategic relationships across our channel ecosystem. In this dEmployment Type: Salaried, full-time
Remote
Program Management Office (PMO) Manager
Summary:
POSITION SUMMARY We are seeking a highly organized and detail-oriented Manager, Program Management Office (PMO) to establish and lead our program management function. This is a ground-floor opportunity to build the PMO as a one-person office initially, with potential to scale as our organization groEmployment Type: Permanent Contract (International)
Remote
Linux Administrator
Summary:
POSITION SUMMARY We’re looking for an experienced Linux Administrator to join our Engineering team at Broadvoice. You’ll be part of a mission-critical function responsible for monitoring, responding to alerts, and executing operational tasks that keep our global infrastructure running smoothly. KEYEmployment Type: Permanent Contract (International)
Remote
UX/UI Designer
Summary:
POSITION SUMMARY We are looking for a passionate UX/UI Designer to join our dynamic team. In this role, you will collaborate closely with product managers, designers, and engineers to evolve our products. The main focus of this role will be to support user research and business research to hep produEmployment Type: Permanent Contract (International)
Channel Marketing Manager
Summary:
POSITION SUMMARY We’re hiring a growth-focused Channel Marketing Manager —based in the United States—to accelerate our North America expansion. In this role, you’ll design and execute integrated channel campaigns that engage partners across every stage of their journey—from recruitment through activEmployment Type: Salaried, full-time
Director, CX Operations
Summary:
POSITION SUMMARY As Director of CX Operations, you will spearhead the modernization of our contact center and customer experience operations. Reporting to the Chief Operating Officer, you will drive strategic initiatives to enhance efficiency, scale our AI-driven automation, and optimize processes aEmployment Type: Salaried, full-time
Remote
Voice Engineer
Summary:
POSITION SUMMARY Broadvoice is looking for an experienced Voice Engineer to join our growing team. In this dynamic role, you will implement our product solutions by working with customers to build system requirements. The Technical Implementation Specialist provides training and facilitates knowledgEmployment Type: Permanent Contract (International)
Remote
Partner Sales Manager
Summary:
LOCATION: Northeast US POSITION SUMMARY Broadvoice is seeking a dynamic and driven Partner Sales Manager (PSM) to join our growing Channel Sales team. This partner-facing role is pivotal in accelerating joint sales efforts and deepening strategic relationships across our channel ecosystem. In this dEmployment Type: Salaried, full-time
Remote
Partner Sales Manager
Summary:
LOCATION: Texas POSITION SUMMARY Broadvoice is seeking a dynamic and driven Partner Sales Manager (PSM) to join our growing Channel Sales team. This partner-facing role is pivotal in accelerating joint sales efforts and deepening strategic relationships across our channel ecosystem. In this dynamicEmployment Type: Salaried, full-time
Customer Success Manager
Summary:
POSITION SUMMARY Broadvoice is seeking a Customer Success Manager – Mexico to serve as the primary strategic and operational point of contact for our clients in the region. This role is responsible for ensuring clients maximize the value of the GoContact platform by driving adoption, monitoring perfEmployment Type: Permanent Contract (International)
Remote
Technical Support Specialist II
Summary:
POSITION SUMMARY Broadvoice is seeking a Technical Support Representative 2 with strong VoIP knowledge and SIP trunking troubleshooting experience to join our growing team. In this technical, customer-facing role, you’ll work directly with business clients via phone, chat, and email to resolve complEmployment Type: Permanent Contract (International)
Customer Success Specialist
Summary:
POSITION SUMMARY Broadvoice is looking for a Customer Success Specialist to become and integral part of our dynamic team. In this role, you will work closely with customers to ensure they are taking advantage of all applicable product capabilities and help to resolve any potential issue or risk. WeEmployment Type: Permanent Contract (International)
Technical Product Trainer
Summary:
POSITION SUMMARY Broadvoice is looking for a Technical Product Trainer to join our team. You’ll play a vital role in connecting our customers to Broadvoice products and services. Whether you’re helping new customers make a smooth conversion to the Broadvoice software or supporting existing customersEmployment Type: Permanent Contract (International)
Cybersecurity Analyst
Summary:
POSITION SUMMARY We’re hiring a Junior Cybersecurity Analyst to support our growing security initiatives at Broadvoice. This entry-level role is ideal for someone passionate about cybersecurity and eager to contribute to our roadmap and certification efforts. You’ll work closely with the ISO and othEmployment Type: Permanent Contract (International)
Remote
Linux Administrator
Summary:
POSITION SUMMARY We’re looking for an experienced Linux Administrator to join our Engineering team at Broadvoice. You’ll be part of a mission-critical function responsible for monitoring, responding to alerts, and executing operational tasks that keep our global infrastructure running smoothly. KEYEmployment Type: Permanent Contract (International)
Systems Engineer
Summary:
POSITION SUMMARY We’re hiring a Systems Engineer to join our SRE team and help maintain and evolve Broadvoice’s global infrastructure. You’ll work across colocation datacenters, client-premises environments, and AWS regions to ensure our systems are secure, stable, and scalable. KEY RESPONSIBILITIESEmployment Type: Permanent Contract (International)
Systems Engineer
Summary:
POSITION SUMMARY We’re hiring a Systems Engineer to join our Engineering team and help maintain and evolve Broadvoice’s global infrastructure. You’ll work across colocation datacenters, client-premises environments, and AWS regions to ensure our systems are secure, stable, and scalable. KEY RESPONSIEmployment Type: Permanent Contract (International)
Reliability and Performance Engineer
Summary:
POSITION SUMMARY We’re seeking a Reliability and Performance Engineer to join our newly formed SRE Pillars Team. This role is critical to ensuring the stability, scalability, and efficiency of Broadvoice’s global infrastructure and services. You’ll drive initiatives that improve system reliability,Employment Type: Permanent Contract (International)