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Client Onboarding Liaison
Summary:
About the Position The Client Onboarding Liaison is responsible for delivering a seamless onboarding experience for new Flex customers by guiding practices through implementation, product training, and adoption. This role partners closely with customers and cross-functional teams to coordinate onboaEmployment Type: Salaried, full-time
Customer Success Manager
Summary:
The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and maximize the value they receive from the platform. This role combines proactive account management, cEmployment Type: Salaried, full-time
Technical Support Manager
Summary:
JOB RESPONSIBILITIES ESSENTIAL DUTIES Lead, coach, and develop the Customer Support team to deliver exceptional customer experiences and achieve departmental goals. Conduct regular one-on-one meetings, performance reviews, coaching sessions, and career development conversations. Foster a culture ofEmployment Type: Salaried, full-time