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Payments Implementation Coordinator
Summary:
JOB SUMMARY This position plays a critical role in the successful setup and activation of services related to integrated payment processing for new and existing customers. Includes managing service enrollments, verification of credentials, ordering of hardware and ensuring devices are properly confiEmployment Type: Salaried, full-time
Remote
Client Onboarding Liaison
Summary:
About the Position Our Client Onboarding Liaisons are highly motivated, organized professionals who play a key role in guiding dental practices through successful onboarding and training with Flex . This position focuses on ensuring practices feel confident using our software through effective impleEmployment Type: Salaried, full-time
Customer Success & Retention Account Manager
Summary:
The Customer Success/Retention Account Manager acts as the individual responsible to ensure that identified at risk accounts receive the highest level of support from our team possible, in order to ensure they are making an informed decision on the best path forward for their practice. The ultimateEmployment Type: Salaried, full-time
Customer Success Manager (Flex)
Summary:
The Customer Success/Retention Account Manager acts as the individual responsible to ensure that identified at risk accounts receive the highest level of support from our team possible, in order to ensure they are making an informed decision on the best path forward for their practice. The ultimateEmployment Type: Salaried, full-time
Product Manager
Summary:
Role Overview The Product Manager will be responsible for defining and executing the product vision and strategy within Billing, Claims, and Business Intelligence. This includes identifying customer pain points, shaping product opportunities, and prioritizing development efforts that align with bothEmployment Type: Salaried, full-time
Site Reliability Engineer
Summary:
Responsibilities Be available to respond to critical service incidents outside of business hours on a rotating on-call schedule. Proactively monitor application health and performance across cloud infrastructure (AWS). Troubleshoot and prevent service interruptions in real-time, working closely withEmployment Type: Salaried, full-time
Customer Support Technician
Summary:
Job Overview: Product specialist for our applications for dental offices. (Tier 1) Providing support via chat, email, talk, remote session(s) (multi tasking required) Day to Day Operations: Omni-Channel Support (Chat, Phone, and Email) Internal collaboration with support, training, and billing deparEmployment Type: Hourly, full-time