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Technical Support I
Summary:
Title: Technical Support Specialist This role is hybrid in the San Diego, CA area. This role requires reliable transportation to take you to various clients in the are. There will be about 30% of required onsite work. Company Overview: Harbor IT is a leading Managed Service Provider (MSP) specializiEmployment Type: Hourly, full-time
Salary: USD 30.0 - 39.04
Remote
Technical Support Specialist
Summary:
Position Overview We are seeking a skilled and customer-focused Technical Support Specialist to provide hands-on IT support and systems administration for end users across diverse environments. This role requires a blend of technical troubleshooting, system administration, and excellent communicatioEmployment Type: Hourly, full-time
Salary: USD 30.0 - 39.44
Remote
Customer Success Manager (Zag)
Summary:
About Harbor IT Harbor IT is a leading Managed Service Provider (MSP) specializing in cutting-edge Cybersecurity, IT, and Cloud Services for a diverse client portfolio. Backed by Worklyn Partners since 2022, we have built a national platform through rapid organic growth and acquisition. Our mission:Employment Type: Salaried, full-time
Salary: USD 90,000.0 - 110,000.0
Director of Human Resources
Summary:
Role Summary The Director of Human Resources is a hands-on, player-coach leader responsible for building an HR function that can keep pace with Harbor IT's growth. This role oversees compliance, benefits, talent acquisition, succession planning, training, performance management, and a growing team oEmployment Type: Salaried, full-time
Salary: USD 175,000.0 - 250,000.0
Field Technician II
Summary:
Must live in the Denver, CO area and Must have reliable transportation to travel to various client locations in the area. Company Overview: Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clEmployment Type: Salaried, full-time
Salary: USD 35.0 - 40.87
Remote
Service Delivery Manager
Summary:
Position Overview: We are seeking a Service Manager to own the end-to-end operational performance of an assigned POD — including all clients, tech support staff, and service delivery workflows within it. This is a true operational leadership role: the Service Manager sets the standard, builds the plEmployment Type: Salaried, full-time
Salary: USD 90,000.0 - 105,000.0
Remote
Service Delivery Manager
Summary:
Position Overview: We are seeking a Service Manager to own the end-to-end operational performance of an assigned POD — including all clients, tech support staff, and service delivery workflows within it. This is a true operational leadership role: the Service Manager sets the standard, builds the plEmployment Type: Salaried, full-time
Salary: USD 90,000.0 - 105,000.0
Remote
Help Desk II
Summary:
Title: Help Desk Technician II Company Overview: Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting-edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaEmployment Type: Hourly, full-time
Remote
Delivery Operations Manager
Summary:
Please note: This role will require heavy travel 30-40% travel (will need to live near a major airport.) To be considered for this role, you MUST have construction project experience and experience with network deployment. Position Overview : We are seeking a highly organized and execution driven DeEmployment Type: Salaried, full-time
Field Technician II
Summary:
Position Overview: This is a Monday-Friday field engineering role based at various client sites in the Boston, Cambridge, metro north, and southern NH areas. We assign engineers to clients considering proximity to their home. However, require willingness to commute to all client locations. We are seEmployment Type: Hourly, full-time
Salary: USD 40.0 - 50.48
Remote
Help Desk II
Summary:
Position Overview The Help Desk II Technician serves as an escalation point for complex support tickets, providing advanced troubleshooting and technical leadership within the help desk team. This role involves managing tickets end-to-end, implementing technical solutions, and mentoring junior technEmployment Type: Hourly, full-time
Salary: USD 30.0 - 35.58
Help Desk II
Summary:
Position Overview: We are seeking an experienced and proactive Help Desk II to support technically skilled internal users across a global environment. The role focuses on endpoint management, troubleshooting, system administration, and contributing to efficient IT operations. The ideal candidate takEmployment Type: Hourly, full-time
Remote
IT Quality Assurance Agent
Summary:
Position Overview: The Quality Assurance (QA) Agent is responsible for monitoring, auditing, and improving the quality of service delivery interactions across the MSP’s service teams. Reporting to the Continuous Improvement Manager, the QA Agent ensures that service tickets, communications, and resoEmployment Type: Hourly, full-time
Salary: USD 40.0 - 50.0
Technical Support Specialist
Summary:
This role is onsite at a client location. M-F in Denver, CO. Position Overview We are seeking a skilled and customer-focused Technical Support Specialist to provide hands-on IT support and systems administration for end users across diverse environments. This role requires a blend of technical troubEmployment Type: Hourly, full-time
Remote
Client Success Manager
Summary:
Position Overview: As a Harbor IT Client Success Manager, you will focus on retaining, supporting, and growing a portfolio of strategic voice and UCaaS clients. This role collaborates closely across sales, engineering, support, and vendor partners to deliver measurable value, protect recurring revenEmployment Type: Salaried, full-time
Salary: USD 90,000.0 - 110,000.0
Field Technician II
Summary:
Position Overview: Do you like helping others? Are you a well-rounded IT technician? Do you enjoy a dynamic environment where every day is a little different? If so, this might be the right position for you! We are seeking an experienced and customer-focused Field Technician II to join our team. ThiEmployment Type: Hourly, full-time
Salary: USD 30.0 - 40.87
Field Technician
Summary:
Position Overview: We are seeking a highly detail-oriented and technically capable Field Technician to support Harbor IT’s vNET Pod, focused on delivering reliable, high-performance voice and UCaaS solutions to strategic clients. This role works closely with vNET Client Success Managers, engineeringEmployment Type: Salaried, full-time
Salary: USD 35.0 - 41.0
Help Desk Technician II
Summary:
This position will need to go onsite a minimum of 2 days a month in Denver, CO It will need to work PST hours Position Overview The Help Desk II Technician serves as an escalation point for complex support tickets, providing advanced troubleshooting and technical leadership within the help desk teamEmployment Type: Hourly, full-time
Salary: USD 30.0 - 35.58
Remote
Help Desk Technician II
Summary:
This position is remote anywhere in the United States. It MUST work PST hours. Position Overview The Help Desk II Technician serves as an escalation point for complex support tickets, providing advanced troubleshooting and technical leadership within the help desk team. This role involves managing tEmployment Type: Hourly, full-time
Salary: USD 30.0 - 35.58
Help Desk II Technician
Summary:
Please note: This role is hybrid in Denver, CO. It will be onsite minimum 2 days a month. This role will work PST hours. Position Overview The Help Desk II Technician serves as an escalation point for complex support tickets, providing advanced troubleshooting and technical leadership within the helEmployment Type: Salaried, full-time
Salary: USD 30.0 - 35.0
Field Technician II
Summary:
Job Title: Field Systems Engineer Ideal Location: Denver Metro Company Overview: Harbor IT is a leading Managed Service Provider (MSP) specializing in delivering cutting edge Cybersecurity, IT, and Cloud Services to a diverse portfolio of clients. We pride ourselves on our commitment to excellence,Employment Type: Salaried, full-time
Field Systems Engineer
Summary:
Position Overview: This is a Monday-Friday field engineering role based at various client sites in the Boston, Cambridge, metro north, and southern NH areas. We assign engineers to clients considering proximity to their home. However, require willingness to commute to all client locations. We are seEmployment Type: Salaried, full-time