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Senior Manager, Incidents and Complaints
Summary:
An exciting opportunity exists to join our team as a Senior Manager - I&C, helping older people to live the life they want. Reporting directly to the Head of Quality and Safeguarding, you will be working closely with all areas of the business to manage Incidents & Complaints requirements and leadingEmployment Type: Permanent - Full time
Payments and Claims Specialist
Summary:
Set up service providers (suppliers) and customers for payments. Monitor the service provider email inbox and ensure the accurate and efficient processing of invoices within defined service levels. Perform regular processing of customer Home Care Package administration in internal and external systeEmployment Type: Permanent - Full time
Senior Engineering Manager
Summary:
We’re powered by purpose Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healtEmployment Type: Permanent - Full time
Senior Product Designer
Summary:
We’re powered by purpose Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healEmployment Type: Permanent - Full time
Senior Product Manager
Summary:
This is an exciting opportunity to join Attain HealthTech and work across two of its key growth areas: Mable's aged care platform, and the group's expanding B2B enterprise capability. You'll be working with our HomeMade team which provides an aged care management model that helps older Australians aEmployment Type: Permanent - Full time
Principal Engineer
Summary:
We are seeking an experienced Principal Engineer to shape our technical direction and drive innovation across the entire organisation. Reporting to the CTO and leading a team of Staff Engineers, you will operate at the intersection of business and technology, influencing strategy while scaling our mEmployment Type: Permanent - Full time
Sales Trainer
Summary:
As a Technical Trainer sitting across the Sales Team, you will play a crucial role in ensuring the continuous improvement across this team. You will be responsible for designing, developing, and delivering comprehensive training programs to equip our Sales Team with the skills and knowledge necessarEmployment Type: Permanent - Full time
Mid-Level Engineer
Summary:
At Attain Healthtech, we take performance and reliability seriously - especially on the backend. As a Mid-Level Engineer, you’ll play a key role in delivering robust functionality and ensuring platform stability through thoughtful implementation and problem-solving. While you’ll contribute across thEmployment Type: Permanent - Full time
Senior Engineer
Summary:
At Attain Healthtech, we take performance and reliability seriously - especially on the backend. As a Full-Stack Engineer with a strong focus on backend development, you’ll play a key role in delivering robust functionality and ensuring platform stability through thoughtful implementation and probleEmployment Type: Permanent - Full time
Senior People Partner
Summary:
The Senior People Partner is a trusted strategic advisor to senior leaders and executives, partnering closely with client groups to shape and deliver people strategy that enables Mable’s growth, performance and culture at scale. This role balances deep hands on execution with enterprise level thinkEmployment Type: Permanent - Full time
Customer Support Specialist
Summary:
As a Customer Support Specialist at Mable, you’ll be at the heart of our platform, supporting and empowering every type of user we serve. Our team is trained across all things Mable, making us the go-to crew for solving problems, creating seamless experiences, and turning everyday interactions intoEmployment Type: Permanent - Full time
Support Team Lead
Summary:
An exciting opportunity exists to join our team as a Customer Support Team Lead , helping older Australians live the life they want. Reporting directly to the Contact Centre Manager, you will be working closely with our customer support team to enable them to deliver personal, friendly, high-qualitEmployment Type: Permanent - Full time
Risk and Compliance Manager
Summary:
The Risk and Compliance Manager is responsible for supporting Attain Group’s management of regulatory, consumer, and safeguarding risk across its businesses, including Mable. The role focuses on ensuring compliance with key legislative and regulatory obligations, strengthening risk controls, and supEmployment Type: Permanent - Full time
Quality Specialist
Summary:
As HomeMade grows and scales at a rapid rate, we are looking for a Quality Specialist to join our Quality and Safeguarding team. As a Quality Specialist, you will play a critical role in ensuring the delivery of high-quality services and support to HomeMade customers by effectively managing incidEmployment Type: Permanent - Full time
Manager, Customer Success
Summary:
We’re looking for an experienced Manager to lead our Customer Success team within our Growth function as the Manager, Customer Success. This is a hands-on leadership role where you’ll drive sales performance, optimise onboarding experiences, and help customers realise value quickly and confidently.Employment Type: Permanent - Full time
Payments and Claims Specialist
Summary:
An exciting opportunity exists to join our team as a Payments and Claims Specialist. In this role you will work with our direct customer service teams (Support Partner, Customer Support, Collections, Service Providers and Coordination) and be responsible for accurately completing high volume data prEmployment Type: Permanent - Full time
Collections Specialist
Summary:
An exciting opportunity is available for a Collections Specialist to join our Finance – Collections team at HomeMade, supporting our customers across Australia. Reporting to the Collections Team Lead, you will play a key role in delivering a high-quality customer experience. You’ll build strong, reEmployment Type: Permanent - Full time
Technical Trainer
Summary:
As HomeMade grows and scales at a rapid rate, we are looking for a Technical Trainer to join our team. As a Technical Trainer, you will play a crucial role in ensuring the continuous improvement of our HomeMade teams. You will be responsible for delivering, coordinating, evaluating and maintainingEmployment Type: Permanent - Full time
Support Specialist
Summary:
Support HomeMade customers through proactive and reactive communications via multiple channels Manage a high volume of inbound and outbound phone calls and emails (known internally as cases) Work closely with the Support Partners to sign up, onboard and deliver ongoing support to Homemade customers.Employment Type: Permanent - Full time
QA Coach
Summary:
We are looking for a QA coach who plays a pivotal role within the engineering team and can strive hard to enhance the overall quality of our software products and development processes by spreading the shift left mindset within the team. Team up with other QA Coach’s to establish and maintain a cultEmployment Type: Permanent - Full time
Engineering Team Lead
Summary:
We are seeking a highly-motivated Engineering Team Lead to join a new squad in the Mable Platform team. You will be a well-rounded technical leader working closely with their Design, Data and Product counterparts to lead the squad towards building robust, high quality, fit-for-purpose solutions forEmployment Type: Permanent - Full time
Payment Support Specialist
Summary:
As part of our Client Accounts Admin Team, you’ll be at the heart of ensuring payments run smoothly across the Disability and Aged Care sectors. In this fast-paced, phone and email based role, you’ll work closely with plan managers, support workers, and occasionally clients to resolve payment issuEmployment Type: Permanent - Full time