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SDE II - Python Developer
Summary:
Do you believe in the missions of intelligence agencies? Are you interested in building state-of-the-art NLP models and solving complex technical challenges? Do you want to be a part of our journey in shaping the future of Automated Customer Service? If you are interested in working on some of theEmployment Type: Full-time
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Data Scientist - II
Summary:
Job Description: Do you believe in the missions Intelligence agencies? Are you interested in solving complex programmatic and technical issues? If you are interested in working on some of the most challenging technical and programmatic issues , we are interested in talking to you about Netomi workEmployment Type: Full-time
Remote
AI Go-To-Market Specialist
Summary:
About the Role You’ll act as a primary point of contact for Netomi, directly interacting with key stakeholders from enterprise customers, facilitating conversations, and helping build strategy on how best to move opportunities through the funnel. We’re looking for an experienced customer-facing profEmployment Type: Full-time
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Sr. Conversation Designer
Summary:
About the Role: We are seeking a Sr. Conversational AI UX Designer to lead the design and optimization of end-to-end user experiences across conversational channels, including chat, voice, SMS, email, and emerging messaging platforms. This role combines UX design, conversation design, and AI prompEmployment Type: Full Time - Remote
Remote
Data Scientist - I
Summary:
Do you believe in the missions of intelligence agencies? Are you interested in building state-of-the-art NLP models and solving complex technical challenges? Do you want to be a part of our journey in shaping the future of Automated Customer Service? If you are interested in working on some of theEmployment Type: Full Time - Remote
Remote
Enterprise Sales Strategist – US Markets
Summary:
About the role We are hiring a senior enterprise sales professional to support strategic US market growth. This role is focused on high-value, consultative selling environments — not SMB or transactional sales. You will work closely with leadership to identify, engage, and nurture senior stakeholderEmployment Type: Full-time
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Strategic Sales Enablement Manager (Night Shift)
Summary:
About the Role We are looking for a highly analytical, consulting-style professional to partner with our senior sales leaders and strengthen our enterprise deal execution. This is not a quota-carrying sales role. Instead, this role focuses on enabling senior sellers through preparation, storytellingEmployment Type: Full-time
Remote
Strategic Sales Enablement Manager
Summary:
About the Role We are looking for a highly analytical, consulting-style professional to partner with our senior sales leaders and strengthen our enterprise deal execution. This is not a quota-carrying sales role. Instead, this role focuses on enabling senior sellers through preparation, storytellingEmployment Type: Full-time
Remote
US Recruiter – Tech & Business Hiring (North America)
Summary:
About the Role We are hiring an India-based recruiter to support end-to-end hiring for Netomi’s North America teams across both technical and business functions. This role will focus on US hiring and partner closely with US stakeholders to recruit high-quality talent across engineering, product, salEmployment Type: Contract
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Talent Acquisition Specialist (Contract)
Summary:
About the Role We are looking for a charismatic and creative talent acquisition specialist to grow and scale our teams. Who can talk to anyone , who is flexible, fearless, and excited to help build something awesome and share it with the world. This is a special opportunity to help establish theEmployment Type: Contract to Hire
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Senior Documentation Engineer
Summary:
About the Role The Documentation Engineer will design, maintain, and improve the infrastructure that powers our product documentation, supporting both internal and external audiences. Reporting to the Sr Technical Writer, you’ll work closely with writers, product managers, and engineers, advising thEmployment Type: Full-time
Remote
Senior UX Designer
Summary:
About the Role: As a Senior UX Designer, you will design thoughtful, intuitive experiences for AI-driven features across the Netomi platform. You will work on complex, enterprise-scale workflows and help translate customer needs and product requirements into clear, usable designs. You will collaborEmployment Type: Full Time - Remote
Remote
SDE II - Frontend
Summary:
Netomi is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and customer service. Our clients include Fortune 1,000 companies. Our artificial intelligence platform gives customer service teams the ability to activate, manaEmployment Type: Full-time
Remote
Mid-level Technical Writer
Summary:
About the Role The Technical Writer produces high-quality, customer-facing documentation that supports the successful use of our products and scales with our growing company. You will work closely with product managers, developers, and quality teams to deliver clear, accurate, and user-focused produEmployment Type: Full-time
Remote
Lead / Senior Product Manager Analytics, Evals & Conversational BI (Agentic Studio)
Summary:
About the Role Netomi is hiring a Lead/Senior Product Manager to own the Analytics, Reporting, and Conversational BI product surfaces in Agentic Studio—the measurement and trust layer that helps enterprises build, operate, and continuously improve agentic customer experiences across chat, mobile, emEmployment Type: Full-time
Remote
Customer Support Escalation Manager - Incident Manager
Summary:
About the Role An Incident Manager plays a critical role in ensuring the effective and efficient handling of incidents within an organisation. They are responsible for managing the entire lifecycle of incidents, from identification and logging to resolution and post-incident analysis. Their primaryEmployment Type: Full-time
Remote
Senior Technical Program Manager
Summary:
About the Role We are looking for a highly organized and proactive Senior Technical Program Manager to drive cross-functional execution across Product, Engineering, Integrations, CSM, and Implementation teams. You will play a key role in aligning multiple workstreams, leading huddles, ensuring smootEmployment Type: Full-time
Remote
Finance & Operations Analyst
Summary:
About the Role: We’re a lean accounting team looking for a hands-on finance professional who can switch between build and operate modes and has strong startup exposure. You’ll own core accounting operations and enterprise-level reporting, partner closely with the VP, Finance & Operations, and workEmployment Type: Full-time
Remote
Solution Architect – Agentic Delivery
Summary:
About the Role We are looking for a Solution Architect to join Netomi’s Agentic Delivery team and lead the technical success of complex enterprise deployments involving AI-driven automation and virtual agents. This is a highly customer-facing role responsible for solution architecture, integrationsEmployment Type: Full Time - Remote
Remote
Agentic Product Analyst
Summary:
About the Role As an Agentic Product Analyst at Netomi, you will be the strategic and technical owner responsible for designing, architecting, and deploying large-scale Agentic AI solutions for enterprise customers. You will translate complex business processes into AI-driven workflows, define integEmployment Type: Full-time
Remote
SDE II - Agentic Engineer
Summary:
We are looking for an SDE II – Agentic Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents.Employment Type: Full Time - Remote
Remote
Solution Architect – Agentic Delivery
Summary:
About the Role We are looking for a Solution Architect to join Netomi’s Agentic Delivery team and lead the technical success of complex enterprise deployments involving AI-driven automation and virtual agents. This is a highly customer-facing role responsible for solution architecture, integrationsEmployment Type: Full-time