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Sr. Support Specialist, Phones - Contract
Summary:
About this Role: This contractor will join the Phones Support team to handle complex technical issues related to VoIP, SIP, and PBX systems for multi-site clients. The role exists to strengthen the team’s capacity on advanced troubleshooting, reduce escalation volume, and improve first-contact resolEmployment Type: Contractor
Salary: 2041.67 - 2041.67 USD per-month-salary
Remote
Director, Customer Experience Systems & Insights
Summary:
About the role: The Director, Customer Experience Systems & Insights is responsible for designing, scaling, and optimizing systems that shape and provide insight into the end-to-end customer journey and associated leading and lagging indicators of success. This role will translate company prioritiEmployment Type: Full-time Employee
Salary: 144000 - 164000 USD per-year-salary
Remote
Events Marketing Manager
Summary:
About this Role: PetDesk is looking for an Event Marketing Manager to help lead and scale our growing events program. Reporting to the Senior Partnerships Manager, this role will own the planning, execution, and optimization for all of PetDesk’s events: tradeshows, experiential marketing activationsEmployment Type: Full-time Employee
Salary: 96000 - 110000 USD per-year-salary
Remote
Sr. Product Manager
Summary:
About the role: As a Senior Product Manager, you will own the strategy, roadmap, and execution of CarePath during a critical stage of growth. Working alongside engineering, commercial teams, and strategic partners, you will help take the product from initial launch and adoption into a scalable platfEmployment Type: Full-time Employee
Salary: 134000 - 150000 USD per-year-salary
Remote
Sr. Manager, Implementations
Summary:
About the Role: Onboarding is the highest-leverage moment in a customer's lifecycle — it's when they either get real value fast and stick around, or stall out before they ever see ROI. The Sr. Manager, Implementations exists to own that moment through rigor: a relentless focus on the details, theEmployment Type: Full-time Employee
Salary: 108000 - 124000 USD per-year-salary
Remote
Implementation Project Manager (French Required | German a Plus)
Summary:
About the role: PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Project Manager at PetDesk, you will play a vital role in the onboarding and configuration of new customers through an inquisitive, conEmployment Type: Full-time Employee
Salary: 29 - 31 USD per-hour-wage
Remote
Principal Engineer
Summary:
About CarePath: CarePath is building the infrastructure that connects veterinary clinics, pet owners, and industry partners through seamless point-of-sale integrations, personalized discounts, and data-driven engagement. Our platform integrates with 26+ Practice Management Information Systems (PIMS)Employment Type: Full-time Employee
Salary: 164000 - 180000 USD per-year-salary
Remote
Website Security Engineer
Summary:
About this role: The Website Security Specialist is responsible for the proactive defense, rapid incident response, and the technical infrastructure for the entire PetDesk website portfolio. This role bridges the gap between Website Operations, Website Support, and Information Security, ensuring thEmployment Type: Contractor
Remote
Program Manager
Summary:
About this role: We're looking for a Program Manager to lead the execution and operational management of CarePath's partnerships. This role serves as the connective tissue between Marketing, Product, Engineering, Customer Success, and strategic partners to ensure campaigns launch successfully, perfoEmployment Type: Full-time Employee
Salary: 96000 - 112000 USD per-year-salary
Remote
Program Adoption Manager
Summary:
About this role: As a Program Adoption Manager, you will play a critical role in helping veterinary clinics successfully adopt CarePath. You will own the day-to-day implementation experience for assigned clinics, guiding customers from kickoff through launch by managing setup, configuring environmenEmployment Type: Full-time Employee
Salary: 70000 - 82000 USD per-year-salary
Remote
Account Executive
Summary:
About the role: Our Account Executives drive PetDesk’s growth by attracting new veterinary clinics and expanding relationships with existing customers within defined territories. In this remote role, you’ll manage the full sales cycle—from outbound prospecting to deep discovery qualification, demo,Employment Type: Full-time Employee
Salary: 55000 - 65000 USD per-year-salary
Remote
Sr. Customer Success Manager
Summary:
Apply if you’re excited to: Independently manage a complex book of business, exercising strong judgment on prioritization and engagement strategy with minimal oversight Build and maintain multi-threaded relationships across veterinary practices — engaging owners, practice managers, and key staff toEmployment Type: Full-time Employee
Salary: 68000 - 80000 USD per-year-salary
Remote
Implementation Manager
Summary:
About the role: PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Manager at PetDesk, you will play a vital role in the onboarding and configuration of new customers through an inquisitive, consultatiEmployment Type: Contractor
Salary: 1920 - 1920 USD per-month-salary
Remote
Implementation Program Coordinator
Summary:
About the role: As an Implementation Program Coordinator, VMG, you will be dedicated to overseeing the onboarding projects for all Veterinary Management Group (VMG) accounts. You will serve as a key partner to these independent-owned practices to ensure onboarding projects stay on track and progressEmployment Type: Contractor
Salary: 1666.67 - 1666.67 USD per-month-salary
Remote
PiMS Coordinator
Summary:
About the role: The PiMS Coordinator role is designed to simplify the transition for active accounts moving between Practice Information Management Systems (PiMS) across PetDesk products. This position operates with a dual focus: acting as the lead technical liaison to unify the end-to-end switch cyEmployment Type: Contractor
Salary: 1666.67 - 1666.67 USD per-month-salary
Remote
Principal Engineer
Summary:
About the role: The Principal Engineer is a senior individual contributor role within the R&D organization, reporting directly to the VP of Engineering. This position exists to provide the highest level of technical leadership across the engineering team, ensuring that architectural decisions are soEmployment Type: Full-time Employee
Salary: 190000 - 230000 USD per-year-salary
Remote
Sr. Product Manager, Data & Integrations
Summary:
About the role: The Sr. Product Manager, Data & Integrations, is a key strategic role responsible for defining and leading PetDesk’s integrations and data product strategy. This position exists to bridge critical gaps in industry knowledge and corporate customer communication, particularly concerninEmployment Type: Full-time Employee
Salary: 134000 - 150000 USD per-year-salary