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Sales Manager
Summary:
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built beforeEmployment Type: FullTime
Software Engineer, Intern
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. CurEmployment Type: FullTime
Software Engineer, New Grad
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. CurEmployment Type: FullTime
Salary: USD 150000 - 180000 1 YEAR
Software Engineer, Product
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. CurEmployment Type: FullTime
Salary: USD 180000 - 250000 1 YEAR
Software Engineer, Security
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. CurEmployment Type: FullTime
Salary: USD 180000 - 250000 1 YEAR
Software Engineer, AI
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. CurEmployment Type: FullTime
Salary: USD 180000 - 250000 1 YEAR
Software Engineer, Infrastructure
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. CurEmployment Type: FullTime
Salary: USD 180000 - 250000 1 YEAR
Head of Support
Summary:
ABOUT PYLON Pylon is building the future of B2B customer support. We believe support should be a strategic advantage: deeply technical, tightly connected to the product, and increasingly powered by AI. Because support is our product, our own support organization should set the standard. We are looEmployment Type: FullTime
Salary: USD 180000 - 240000 1 YEAR
Customer Success Manager (EMEA)
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run support and customer success in real time. We’re backed by a16z, BCV, General Catalyst, and Y Combinator. More thanEmployment Type: FullTime
Workplace Experience Lead
Summary:
Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a massive marketEmployment Type: FullTime
Salary: USD 130000 - 150000 1 YEAR
Implementation Engineer
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. CurreEmployment Type: FullTime
Forward Deployed Implementation Specialist
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. CurreEmployment Type: FullTime
Implementation Associate
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. CurreEmployment Type: FullTime
Events Marketer
Summary:
OVERVIEW Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a massiEmployment Type: FullTime
Financial Controller
Summary:
AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We're backed by a16z, BCV, General Catalyst, Y Combinator. CurEmployment Type: FullTime
Salary: USD 210000 - 240000 1 YEAR
Head of Solutions
Summary:
At Pylon, we're building the future of B2B Post Sales. We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We're backed by a16z, BCV, General Catalyst, Y Combinator. CurEmployment Type: FullTime
Founding GTM Recruiter
Summary:
Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a massive marketEmployment Type: FullTime
GTM Recruiter
Summary:
Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a massive marketEmployment Type: FullTime
Salary: USD 175000 - 200000 1 YEAR
Relocate to SF: Head of People
Summary:
Notice: This is an on-site role based in San Francisco, California. Relocation is required, and we're happy to discuss timing and support during the process. At Pylon, we're building the future of B2B Post Sales. We’re building the all-in-one B2B post-sales support platform powered by conversationEmployment Type: FullTime
Relocate to SF: Account Executive, Existing Accounts
Summary:
NOTICE: THIS IS AN ON-SITE ROLE BASED IN SAN FRANCISCO, CALIFORNIA. RELOCATION IS REQUIRED, AND WE'RE HAPPY TO DISCUSS TIMING AND SUPPORT DURING THE PROCESS. ABOUT PYLON Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence, helping companies run sEmployment Type: FullTime
Relocate to SF: Scaled Customer Success Manager
Summary:
NOTICE: THIS IS AN ON-SITE ROLE BASED IN SAN FRANCISCO, CALIFORNIA. RELOCATION IS REQUIRED, AND WE'RE HAPPY TO DISCUSS TIMING AND SUPPORT DURING THE PROCESS. AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. Pylon is the all-in-one B2B post-sales platform powered by conversational data and laEmployment Type: FullTime
Salary: USD 140000 - 180000 1 YEAR
Relocate to SF: Software Engineer
Summary:
Notice: This is an on-site role based in San Francisco, California. Relocation is required, and we're happy to discuss timing and support during the process. AT PYLON, WE'RE BUILDING THE FUTURE OF B2B POST SALES. We’re building the all-in-one B2B post-sales support platform powered by conversatEmployment Type: FullTime