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Director of Litigation Support
Summary:
On a regular basis, you will Leadership & Team Development Partner with operations managers to lead, mentor, and coach teams of filing specialists, service of process coordinators, and team leads Maintain a focus on how the Filing & SOP team's KPIs contribute to Steno's overall Objectives & Key ResuEmployment Type: Salaried, full-time
SOP Supervisor
Summary:
Who are you? We’re looking for an experienced service of process professional who combines operational expertise with strong leadership instincts. You take ownership, communicate clearly, and thrive when building systems that scale. Above all, you're excited by the opportunity to modernize service oEmployment Type: Salaried, full-time
L&D Experience Designer
Summary:
Who are you? We're looking for a passionate, strategic, forward-thinking learning professional who excels at content creation and instructional design, and is proficient at collaboration - not just with their own team, but also cross-functionally with internal stakeholders across an organization. ThEmployment Type: Salaried, full-time
Customer Success Operations Manager
Summary:
Who are you? We're hiring an Operations Manager to drive operational excellence and strategic initiatives across our Customer Success organization. This role is ideal for someone who thrives at the intersection of data, process design, and cross-functional collaboration. Your primary responsibilitieEmployment Type: Salaried, full-time
Staff Accountant
Summary:
On a regular basis you will Support core accounting operations by preparing journal entries, performing account reconciliations, and assisting with month-end and year-end close to ensure timely and accurate financial statements. Work closely with Accounts Payable and Accounts Receivable to ensure acEmployment Type: Salaried, full-time
Senior Deals Desk Manager
Summary:
On a regular basis you will Review and approve non-standard pricing requests using discount framework and approval matrix. Analyze deal profitability and margin impact before approval, and partner with Sales to evaluate complex pricing scenarios, including multi-state deals, volume discounts, and stEmployment Type: Salaried, full-time
Consulting Attorney
Summary:
Who are you? You’re an attorney who not only understands how litigation works but also how technology can make it better. You’ve spent time practicing law and working in a tech-forward, client-facing role; whether that’s sales, consulting, demos, or training, so you’re comfortable moving between legEmployment Type: Salaried, full-time
West Coast Scheduling Assistant
Summary:
Who are you? As a Scheduling Assistant at Steno, you’ll make a direct impact on our clients by serving as an extension of their office. We offer white-glove service, and you’ll be on the front lines, ensuring that quality of service is delivered consistently. You’re perfect for this role if you operEmployment Type: Hourly, full-time
Director of Brand
Summary:
Who are you? We're looking for a passionate brand leader who thrives on building scalable creative systems and transforming how organizations show up in the market. You understand that great brands aren't just about beautiful design—they're about creating consistent, memorable experiences that diffeEmployment Type: Salaried, full-time
General Manager - Records Retrieval
Summary:
Who are you? We’re looking for a leader and records retrieval expert, able to design and iterate workflows, set standards for our newest line of business, build a team from the ground up, and own the business strategy, P&L, and operational execution for this function. As the function grows, this rolEmployment Type: Salaried, full-time
Field Sales Trainer
Summary:
Who are you? In this role, you will serve as a bridge between our sales teams, product organization, and customers to ensure optimal solution delivery and sales performance. This role reports to the Director of Sales Enablement. If you’re looking for a company that offers support, guidance, an abundEmployment Type: Salaried, full-time
West Coast Billing Associate
Summary:
On a regular basis, you’ll: Manage complex billing issues and escalations. Review and process invoices with precision. Collaborate with cross-functional teams to refine billing workflows. Provide insights and recommendations to improve efficiency. Resolve Billing Discrepancies: Identify and correctEmployment Type: Hourly, full-time
Billing Associate
Summary:
On a regular basis, you’ll: Manage complex billing issues and escalations. Review and process invoices with precision. Collaborate with cross-functional teams to refine billing workflows. Provide insights and recommendations to improve efficiency. Resolve Billing Discrepancies: Identify and correctEmployment Type: Hourly, full-time
Staff Software Engineer
Summary:
Who are you? We’re looking for a self-starter who is effective in managing their time in remote working environments. If you love solving problems and collaborating with others to solve those problems then this role is for you! If you’re looking for a company that offers support, guidance, an abundaEmployment Type: Salaried, full-time
Director of Production
Summary:
Who are you? You are an operations leader with a background in building and scaling transcript production-focused teams within the court reporting industry. You feel comfortable establishing, communicating, and implementing policies and operational standards related to transcript production and reviEmployment Type: Salaried, full-time
Director of Billing
Summary:
Who are you? You have a background in designing, planning, and leading scalable billing operations, ideally in an industry that has strong compliance and regulatory requirements. You’ve worked with sales organizations to understand and streamline client costs into billing systems to achieve consisteEmployment Type: Salaried, full-time
Account Executive (Philadelphia)
Summary:
Who are you? You’re an expert in building relationships with target clients and know how to design the right sell for each opportunity. You’re a seasoned litigation support sales professional, reliable, and always operate with a hospitality mindset. You understand the importance of personalization aEmployment Type: Salaried, full-time
Weekend Calendar Assistant
Summary:
On a regular basis, you’ll: Develop and foster relationships with Court Reporters in all markets; our court reporters should feel like an extension of the Steno team. Use Steno’s scheduling tools to book Court Reporters for depositions, ensuring accurate information and timely follow-up. You’ll go oEmployment Type: Hourly, full-time
Marketing Content Copywriter
Summary:
Who are you? We're seeking a Marketing Content Copywriter who has 5+ years of experience in copywriting for B2B/SaaS marketing. Working with the Senior Content Marketing Manager, you'll translate strategic direction into compelling copy and bring Steno's messaging to life across multiple formats. IfEmployment Type: Salaried, full-time
East Coast Calendar Assistant
Summary:
On a regular basis, you’ll: Develop and foster relationships with Court Reporters in all markets; our court reporters should feel like an extension of the Steno team. Use Steno’s scheduling tools to book Court Reporters for depositions, ensuring accurate information and timely follow-up. You’ll go oEmployment Type: Hourly, full-time
Art Director
Summary:
On a regular basis you will Define and evolve Steno’s visual direction into a cohesive, elevated aesthetic. Lead the refresh of Steno’s brand, website, and all other brand expressions. Develop creative concepts for marketing, sales, events, and digital channels. Ensure brand consistency and excellenEmployment Type: Salaried, full-time
Talent Coordinator
Summary:
On a regular basis you will Coordinate interview scheduling, ensuring efficient and timely communication with candidates and interviewers. Work closely with Hiring Managers to understand their needs and preferences, fostering strong partnerships between Talent Acquisition and various departments. SuEmployment Type: Hourly, full-time