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Salesforce Technical Architect | Hybrid - Makati/BGC
Summary:
Roles and responsibilities Experience in managing multiple teams, clients across end-to-end Salesforce CRM development, implementation and quality assurance Structured thinking to adapt quickly to changes in policy, processes and business priorities with demonstrated business operations experience DCustomer Service Representative - Luzon
Summary:
We are looking for Customer Service Representatives to join fast-growing accounts within Luzon. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and profEmployment Type: Full-time
Experience Level: Associate
Tags: customer service
Salesforce Associate Director
Summary:
Roles and responsibilities Experience in managing multiple teams, clients across end-to-end Salesforce CRM development, implementation and quality assurance Structured thinking to adapt quickly to changes in policy, processes and business priorities with demonstrated business operations experience DCustomer Service Representative (GDS Travel) - MOA Pasay
Summary:
We are looking for CSRs to join a fast growing Travel account. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and professionally to customer inquiriesEmployment Type: Full-time
Experience Level: Associate
Tags: customer service
Customer Service Representative (Insurance Account) - MOA Pasay
Summary:
We are seeking Customer Service Representatives for our growing Insurance account based in MOA Pasay. The ideal candidate will provide exceptional service to customers, handle inquiries related to insurance products and claims, and ensure satisfaction through effective communication and problem resoEmployment Type: Full-time
Experience Level: Associate
Tags: customer service
Collections Agent - MOA Pasay
Summary:
We are seeking Collections Agents to join a growing team at MOA Pasay. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiating payment plans, and maintaining positive relationships to ensure timely recovery of debts. Key Responsibilities ContactEmployment Type: Full-time
Experience Level: Associate
Tags: customer service
Customer Support Associate - Makati
Summary:
We are seeking a Customer Support Associate to join a growing team in Makati. The ideal candidate will provide excellent customer service by handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and support. Key Responsibilities Respond promptly andEmployment Type: Full-time
Experience Level: Associate
SFMC Consultant | Hybrid - Makati/BGC
Summary:
Roles & responsibilities Workstream Leadership & Delivery Management Lead end-to-end SFMC workstreams, including requirements gathering, solution design, planning, and delivery governance. Manage project risks, dependencies, sprint backlogs, and quality gates. Facilitate workshops and platform walktCustomer Service Representative - Taguig
Summary:
We are looking for CSRs to join a fast-growing account in Taguig. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and professionally to customer inquiriEmployment Type: Full-time
Experience Level: Associate
Tags: customer service
Outsourcing Advisory Management Consulting | Hybrid - Makati/BGC
Summary:
Roles & responsibilities Delivering outsourcing & business services advisory client engagements as an extension of the onshore team. Work directly with the onshore engagement lead from onshore/offshore on\ client deliverables Typical engagements are about advising the company's clients on one or morSFMC Associate Consultant | Hyrbid - Makati/BGC
Summary:
Roles & responsibilities Workstream Leadership & Delivery Management Lead end-to-end SFMC workstreams, including requirements gathering, solution design, planning, and delivery governance. Manage project risks, dependencies, sprint backlogs, and quality gates. Facilitate workshops and platform walktSupply Chain Management Consulting | Hybrid - Makati/BGC
Summary:
Roles & responsibilities The role requires the candidate to have a prior experience in at least two out of four: Supply Chain Strategy (Operating Model Development) Supply Chain Analytics (Alteryx, Power BI, Tableau, R, Python) Supply Chain Planning (Demand and Supply planning) Optimization (NetworkQuality Analyst - Retirement Services (Cebu) | Onsite
Summary:
Work Setup: Onsite (Cebu) Function: Quality Excellence Required Educational Attainment: With minimum of 2 years of College Education (No back subjects) Required Experience: At least 1 year experience as a QA/Quality Analyst plus 2 years Retirement Services (required) preferably retirement services iEmployment Type: Full-time
Experience Level: Mid-Senior level
Tags: general business
Assistant Manager - PHRN (Hybrid) | MOA Pasay
Summary:
Hybrid setup: 3x Onsite Location: MOA Pasay Schedule: Shifting schedule / Night shift (no fixed weekends off) Requirements: College Graduate At least have 2 years Team Lead background experience A valid PHRN License Job Responsibilities: Utilization Management Oversee and manage day-to-day operationEmployment Type: Full-time
Experience Level: Mid-Senior level
Tags: general business
Quality Manager (MOA) | Onsite
Summary:
Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across operations. The Role: Lead quality monitoEmployment Type: Full-time
Experience Level: Mid-Senior level
Tags: general business
QA Team Lead (McKinley) | Onsite
Summary:
Work Setup: Onsite (McKinley, Taguig) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We're looking for an experienced QA Team Lead who can strengthen quality standards and drive continuous improvement. Non-Negotiable Requirements: Experience supporting international travEmployment Type: Full-time
Experience Level: Associate
Tags: general business
Process Trainer - Senior Executive (Hybrid) | MOA Pasay
Summary:
Hybrid setup: 3x Onsite Location: MOA, Pasay Schedule: Shifting schedule / Night shift (No fixed weekends off) Requirements: College Graduate With Active PHRN or USRN license At least 2 years experience as a Process Trainer Job Responsibilities: Significant experience in a call center or customer seEmployment Type: Full-time
Experience Level: Associate
Tags: general business
BPO Quality Manager (McKinley) | Onsite
Summary:
Work Setup: Onsite (McKinley, Taguig) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across operations. The Role: Lead qualityEmployment Type: Full-time
Experience Level: Mid-Senior level
Tags: general business
QA Team Lead (MOA) | Onsite
Summary:
Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We're looking for an experienced QA Team Lead who can strengthen quality standards and drive continuous improvement. Non-Negotiable Requirements: Experience supporting international travel accEmployment Type: Full-time
Experience Level: Associate
Tags: general business
Enterprise Performance Management Consultant | Manila
Summary:
Key Responsibilities include: Strong planning, forecasting, management reporting and finance concepts Aptitude with Microsoft spreadsheet, power point, process design etc. Strong business acumen and knowledge of enterprise performance Management process Proven ability to work creatively and analyticPlatforms Consulting Senior Manager - Subject Matter Expert | Manila
Summary:
Job Summary Looking for candidates having In-depth SAP S/4 HANA platform experience across functions (Supply Chain & Operations, Finance) with expertise in one or multiple industries under Resources, Products, or CMT. Candidate must at least have pre-sales experience in SAP with solutioning, particiIT Consultant QM & ESH Applications | Hybrid - Taguig
Summary:
Job Description You are seeking a new challenge at the interface of IT and Quality & ESH? This is your opportunity! Join our dynamic Information Technology team as an IT Consultant in the Quality & ESH IT area. In this pivotal role, you will drive digital transformation, ensure operational excellenc