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Principal Technical Project Manager
Summary:
TTEC Digital is seeking a Principal Technical Project Manager to join our TTEC Digital Solutions team. This is a remote opportunity with some client site travel requirements. As part of our Project Management team supporting our NICE CXone Practice, you will provide program and project managemeEmployment Type: Full-Time
Salary: 140000 - 165000 USD per-year-salary
Technical Account Manager
Summary:
TTEC Digital seeks a Technical Account Manager to steward strategic client relationships, drive platform adoption, and ensure measurable outcomes across Amazon Connect and AWS-based contact center ecosystems. This role blends technical leadership, client partnership, and operational excellence to deEmployment Type: Full-Time
Salary: 0 - 0 COP per-year-salary
Technical Account Manager
Summary:
TTEC Digital seeks a Technical Account Manager to steward strategic client relationships, drive platform adoption, and ensure measurable outcomes across Amazon Connect and AWS-based contact center ecosystems. This role blends technical leadership, client partnership, and operational excellence to deEmployment Type: Full-Time
Salary: 0 - 0 COP per-year-salary
NiCE Solution Architect - SandcastleCX Practic
Summary:
TTEC Digital is seeking a Pre-sales Solution Architect to join our SandcastleCX team. This is a remote role based in North America. We currently have a need to hire an experienced Pre-sales/Solution Architect focused on Nice CXone technologies. Your role is that of a technical subject matter expertEmployment Type: Full-Time
Genesys Cloud Lead Support Engineer
Summary:
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships to seamlessly integrate the Genesys plEmployment Type: Full-Time
Genesys Cloud Support Engineer
Summary:
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded Genesys' Partner of the Year award 15 times, hold over 400 certifications, and possess the expertise and relationships to seamlessly integrate the Genesys plEmployment Type: Full-Time
Conversational AI Designer
Summary:
At TTEC Digital, we believe exceptional customer experiences begin with empowered employees. As a Google Cloud Contact Center AI (CCAI) launch partner, we deliver enterprise-grade, AI-powered solutions that transform service and support across voice and digital channels. TTEC Digital is seeking a CEmployment Type: Full-Time
Salary: 125000 - 145000 USD per-year-salary
Professional Services, Senior Engineer - NiCE CXone
Summary:
The NICE CXone Professional Services Senior Engineer is responsible for the overall development, testing and delivery of the NICE CXone software platform. This is a hands-on, highly technical role for resources skilled in both business and technical consulting experience. You will be tasked to impleEmployment Type: Full-Time
Principal Data Warehouse Architect
Summary:
We are seeking an experienced Principal Data Warehouse Architect to join our Analytics and Insights team. Reporting to a Director, the person in this role will lead high‑impact Data Science and Engineering initiatives, focusing on the design and architecture of Google Cloud Platform (GCP) services.Employment Type: Full-Time
Senior Consultant, Zoom Contact Center
Summary:
The Zoom Contact Center Senior Consultant is responsible for the overall development, testing and delivery of the Zoom Contact Center software platform. This is a fully remote, hands-on, highly technical role for resources skilled in both business and technical consulting experience. You will be tasEmployment Type: Full-Time
Pre-Sales Solution Architect- AWS
Summary:
TTEC Digital is seeking a Pre-sales Solution Architect to join our SandcastleCX team. This is a 100% remote role, expanding beyond our existing team in North America. The SandcastleCX program is designed to go beyond a demo or traditional sandbox. We provide a dedicated and custom-built cloud envEmployment Type: Full-Time
Senior Advisor, Client Advisory
Summary:
Job Title: Senior Advisor, Client Advisory Location: Remote, U.S. Reports to: VP, Managed Services TTEC is seeking a Senior Client Advisor to serve as the strategic partner and primary point of accountability for one of our most enterprise clients. In this senior individual‑contributor role, you wEmployment Type: Full-Time
Salary: 175000 - 195000 USD per-year-salary
Vice President, Enterprise Sales
Summary:
TTEC Digital is seeking a Vice President, Enterprise Sales to lead our strategic sales organization. Anchored by our robust professional and managed services, this remote U.S.-based role drives growth across our expanding portfolio of CX transformation, CCaaS, AI, and CRM modernization solutions.Employment Type: Full-Time
Salary: 225000 - 240000 USD per-year-salary
Google CCAI Developer, Technical Lead - Tuning & Optimization
Summary:
We are seeking a Google Contact Center AI (CCAI) Developer / Technical Lead to design, build, optimize, and operate enterprise-grade virtual agent and agent assist solutions. This role goes beyond initial bot development and focuses heavily on post-production tuning, performance optimization, root-cEmployment Type: Full-Time
Salary: 130000 - 150000 USD per-year-salary
Senior Consultant, Customer Experience (CX) Transformation
Summary:
We are seeking an accomplished Senior Consultant, Customer Experience (CX) Transformation located in EMEA to lead clients through complex customer experience and contact centre transformations. You will act as a principle advisor bridging the gaps between operational reality, business strategy and tEmployment Type: Full-Time
Overlay Sales Specialist, ServiceNow
Summary:
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.Employment Type: Full-Time
Salary: 130000 - 180000 USD per-year-salary
Senior Consultant, Zoom Contact Center
Summary:
The Zoom Contact Center Senior Consultant is responsible for the overall development, testing and delivery of the Zoom Contact Center software platform. This is a fully remote, hands-on, highly technical role for resources skilled in both business and technical consulting experience. You will be tasEmployment Type: Full-Time
Events Manager
Summary:
TTEC Digital is looking for an Events Manager that brings a combination of logistical expertise and creative thinking to join our team. Our ideal candidate has proven experience planning and managing in-person and digital events from start to finish – everything from tradeshows to webinars. You shouEmployment Type: Full-Time
Salary: 0 - 0 COP per-year-salary
Principal Consultant, Cloud Engineer
Summary:
As a Senior Cloud Engineer specializing in Microsoft Azure you will designing and hardening landing zones, automating infrastructure with IaC, and enforcing security, governance, and networking best practices. This role is very customer-facing, partnering with business leaders and engineering teamsEmployment Type: Full-Time
Salary: 140000 - 160000 USD per-year-salary
Principal Software Engineer, Azure Solutions
Summary:
As an Azure Principal Software Engineer, you will be focused on client engagement, project leadership, and technical solution design of Azure solutions for our valued clients.Employment Type: Full-Time
Salary: 185000 - 230000 CAD per-year-salary
Client Success Team Lead
Summary:
TTEC Digital seeks a Client Success Team Lead to join our growing team. This is a 100% remote opportunity! Candidates must be willing to interview and work in US-based time zones for this full-time opportunity. We are a fast-growing organization at the forefront of delivering AI-enabled customer eEmployment Type: Full-Time
Salary: 0 - 0 PHP per-year-salary
Client Success Team Lead
Summary:
TTEC Digital seeks a Client Success Team Lead to join our growing team. This is a hybrid work situation where you will work onsite up to 3 days per week. We are a fast-growing organization at the forefront of AI-enabled customer experience delivery. We combine consulting, software, and technologyEmployment Type: Full-Time