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Tier II/III UC Support Engineer
Summary:
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. Position Purpose The Tier II/III UC Support Engineer serves as theEmployment Type: Full-Time
Senior Consultant - Dynamics 365 & Power Apps - Managed Services
Summary:
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. Position Purpose The Senior Dynamics 365 & Power Platform ConsultanEmployment Type: Full-Time
Technical Architect – NICE CXone
Summary:
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. Position Purpose The NICE Technical Architect is responsible for arEmployment Type: Full-Time
Senior Consultant - Zoom
Summary:
Position Purpose The Zoom Contact Center Senior Consultant is responsible for the end-to-end development, implementation, and delivery of Zoom Contact Center solutions. This role is highly technical and hands-on, requiring expertise in both business consulting and software development. The consultanEmployment Type: Full-Time
Principal Architect - Five9
Summary:
Position Purpose The Five9/CCaaS Principal Architect is responsible for leading end-to-end design and delivery of scalable, secure, and high-performing contact center solutions. This role acts as the primary technical authority, driving architecture, integrations, and implementation while ensuring cEmployment Type: Full-Time
NiCE CXone Engineer, Professional Services Consultant
Summary:
The NICE CXone Engineer is responsible for the overall development, testing and delivery of the NICE CXone software platform. This is a hands-on role for resources skilled in both business and technical consulting experience. You will be tasked to implement the NICE CXone software. Technical experieEmployment Type: Full-Time
Senior Implementation Engineer - Five9 VCC Solutions
Summary:
TTEC Digital and Five9 have a long-standing partnership centered around delivering world-class AI-powered contact center solutions. Five9provides the cloud-native CCaaS technology while TTEC brings deep CX consulting, integration, deployment and optimization expertise! TTEC Digital is hiring an eEmployment Type: Full-Time
Technical Account Manager - Google CCAI Solutions
Summary:
Reporting to the Executive Director of Technical Support, the Technical Account Manager (TAM) will serve as the operational and technical leader for a portfolio of clients within TTEC Digital’s Managed Services practice. You will drive service delivery, lead client relationships, and ensure operatioEmployment Type: Full-Time
Google Cloud Contact Center AI (CCAI), Technical Lead
Summary:
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As the CCAI Technical Lead, you will be the primary authority on thEmployment Type: Full-Time
Salary: 140000 - 165000 USD per-year-salary
Senior Implementation Engineer - Five9/CCaaS solutions (copy)
Summary:
TTEC Digital and Five9 have a long-standing partnership centered around delivering world-class AI-powered contact center solutions. Five9provides the cloud-native CCaaS technology while TTEC brings deep CX consulting, integration, deployment and optimization expertise! TTEC Digital is hiring an eEmployment Type: Full-Time
Salary: 125000 - 135000 CAD per-year-salary
Senior Consultant - Azure
Summary:
At TTEC Digital, we coach clients to ensure their employees feel valued and fully supported, because an amazing customer experience is an employee‑first process. Our vision is the same internally—to create a place where employees know they can thrive. Position Purpose We are seeking a Senior ConsultEmployment Type: Full-Time
Executive Director CCaaS
Summary:
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships to seamlessly integrate the Genesys platform, applicaEmployment Type: Full-Time
Salary: 200000 - 240000 USD per-year-salary
Engineer, Client Service Desk
Summary:
Job Description Position Title IPT Senior Escalation Engineer. Practice Cisco Managed Services Location Hyderabad Position Purpose As part of our Managed Services, you will help drive, deliver and support our premier solutions and service offerings around complex, self-service, enterprise-leveEmployment Type: Full-Time
Principle Architect, Technology Consulting
Summary:
TTEC Digital seeks a Principal Architect, Technology Consulting to join our team. This is a remote role based in Australia. The TTEC Digital AWS Partner Practice, comprising over 150 brilliant experts, has been recognized with best-in-class awards from AWS, was the first signed Amazon Connect paEmployment Type: Full-Time
Senior Genesys Engage Engineer
Summary:
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 certifications, and possess the expertise and relationships to seamlessly integrate the Genesys platform, applicaEmployment Type: Full-Time
Client Success Manager
Summary:
TTEC Digital seeks a Client Success Manager in Bogota, Colombia, to join our growing organization. This is a 100% remote opportunity. The Client Success Manager (Nearshore) will be responsible for managing low-touch / tech-touch clients, ensuring seamless delivery, high satisfaction, and measurabEmployment Type: Full-Time
Salary: 0 - 0 COP per-year-salary
Principal Architect - Five9 CCaaS Solutions
Summary:
TTEC Digital and Five9 have a long-standing partnership centered around delivering world-class AI-powered contact center solutions. Five9provides the cloud-native CCaaS technology while TTEC brings deep CX consulting, integration, deployment and optimization expertise! TTEC Digital is hiring an eEmployment Type: Full-Time
Salary: 130000 - 160000 USD per-year-salary
Conversational AI Chat Bot Developer, NICE
Summary:
The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software.Employment Type: Full-Time
Senior Implementation Engineer - Five9/CCaaS solutions
Summary:
TTEC Digital and Five9 have a long-standing partnership centered around delivering world-class AI-powered contact center solutions. Five9provides the cloud-native CCaaS technology while TTEC brings deep CX consulting, integration, deployment and optimization expertise! TTEC Digital is hiring an exEmployment Type: Full-Time
Salary: 125000 - 145000 USD per-year-salary
Director, Strategy & Operations
Summary:
TTEC Digital Seeks a Director, Strategy & Operations to join our growing organizations. This is a 100% remote opportunity! As a Director, Strategy & Operations working remotely at TTEC Digital, you will lead our project delivery efforts and partner with sales on business development, ensuring ourEmployment Type: Full-Time
Salary: 150000 - 195000 USD per-year-salary
Vice President, Digital Sales Executive - Microsoft
Summary:
As a Sales Executive for TTEC Digital, you’ll be a part of creating and delivering amazing customer experiences, an award-winning employment experience and company culture. TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through cusEmployment Type: Full-Time
Salary: 150000 - 175000 USD per-year-salary