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IT & SUPPORT OFFICER (OPERATIONS)

Posted March 18, 2026

Job Overview

Responsibilities

1. APPLICATION AND DATA MANAGEMENT

  • Developing and implementing Data Collection and Submission systems, including strategies that optimize statistical efficiency and Data Quality Assessment.

  • Data and Report Analysis

  • Data Warehouse (Databank)

  • Interpreting data from Member Financial Institutions, analyse results using statistical techniques and provide reports.

  • Ensuring adherence to information security and data management policies.

  • SQL and Oracle Database querying.

  • Databases Administration and monitoring

2. IT INFRASTRUCTURE ADMINISTRATION

  • Assisting in managing User accounts in Microsoft Active Directory, Profiles, File Sharing, Access Privileges and Security access through the firewall.

  • Assisting in performing daily Backup.

  • Assisting to perform Backup rotation between Onsite and Offsite fireproof safe.

  • Assisting to administer virtual Server and Storage environment in VMware and Hyper-V

  • Assisting to administer IT infrastructure onsite and remote.

  • Keeping current with the latest technologies and determining what new technological solutions and implementations will meet business and system requirements.

Qualification Required

  • Degree in Computer Science, Information Technology, Software Engineering, or a related field.

  • Minimum of 2 years of relevant experience.

  • Computer skills including the ability to use MS Excel, MS word-processing, MS power point and website development programs.

  • Ability to install and administer computer hardware, software and networks.

  • Must be flexible and adaptable to changing priorities and work demands.

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