URGENT: Administrative & Billing Assistant (invoice and quotation experience is required)

• Prepare and create service estimates
• Email estimates to customers and follow up for approval
• Convert approved estimates into invoices in the billing system
• Assist with billing accuracy, entry, and documentation
• Submit invoices to customers and respond to billing-related inquiries
• Maintain timely and professional email communication with customers
• Send reminders, confirmations, and follow-ups as needed
• Relay updates between customers and the Service Manager
• Assist colleagues with daily admin tasks and customer coordination
• Update service lists, tracking sheets, and schedules
• Organize digital documents, receipts, and records

Hard Requirements:

• Experience working with Microsoft Excel, Word, and Outlook
• Strong written communication skills
• Comfortable sending and responding to professional customer emails
• Organized, detail-oriented, and proactive
• Ability to work independently and follow instructions

Schedule:

• 40 hours per week
• Monday to Friday
• 9AM - 6PM Central Standard Time Zone