Senior, Order to Cash (Female/Male)
Fixed Term ContractJob Overview
Role Summary:
We are a fast-growing software and consulting services company, operating in over ten European country and with a Center of Exellence in Poland.
As an Order to Cash (OTC) Senior Specialist, you will play a key role in the execution and optimization of the OTC process. This includes billing, collections, cash application, and issue resolution. You will work closely with Sales, Sales Operations, Finance, Legal, and FP&A teams to ensure accuracy, compliance, and timely cash flow while supporting business growth and customer satisfaction.
You will cover the Billings for the German market on specific product lines and activities, in coordination with the local Order to Cash team. The role involves taking part in the SSC developments, interacting with multiple business partners within the organization in Finance, Sales, Services.
We offer hybrid work, combining onsite and remote work organization.
We are a fast-growing software and consulting services company, operating in over ten European country and with a Center of Exellence in Poland.
As an Order to Cash (OTC) Senior Specialist, you will play a key role in the execution and optimization of the OTC process. This includes billing, collections, cash application, and issue resolution. You will work closely with Sales, Sales Operations, Finance, Legal, and FP&A teams to ensure accuracy, compliance, and timely cash flow while supporting business growth and customer satisfaction.
You will cover the Billings for the German market on specific product lines and activities, in coordination with the local Order to Cash team. The role involves taking part in the SSC developments, interacting with multiple business partners within the organization in Finance, Sales, Services.
We offer hybrid work, combining onsite and remote work organization.
Responsibilities
- Generate and validate customer invoices in line with contract terms and internal policies
- Investigate and resolve billing and payment-related issues, escalating when necessary
- Maintain accurate customer master data and billing configurations in ERP/CRM systems
- Apply incoming payments to customer accounts and ensure accurate cash application
- Serve as a point of contact for customer inquiries related to billing and payments
- Collaborate with Legal and Sales Ops to ensure contract compliance and proper documentation
- Support month-end closing activities, revenue recognition checks, and cash reconciliations
- Assist with internal and external audits related to billing, collections, and revenue
- Identify process inefficiencies and contribute to automation and standardization initiatives
- Provide ad hoc reporting and analysis to FP&A and Finance leadership
Skills, Knowledge & Expertise
Required Skills and Qualifications:
- Bachelor's degree in Finance, Accounting, Business Administration or related field
- 5+ years of experience in OTC, AR, billing, or credit control
- Working knowledge of ERP systems (e.g., NetSuite, Dynamics, SAP) and CRM platforms (e.g., Salesforce)
- Strong analytical skills and attention to detail
- Ability to manage multiple priorities and work under tight deadlines
- Excellent interpersonal and communication skills
- Fluent in English and German (spoken and written)
Preferred Qualifications :
- Experience in a software or subscription-based business
- Understanding of revenue recognition standards (e.g., IFRS 15)
- Familiarity with e-invoicing regulations and tax compliance across multiple geographies