Junior Post Closing Specialist

Key Responsibilities

• Pull daily Suspense reports from Investors sites to identify loans that have been suspended for purchase. 
• Log notifications of suspense information in the system; documenting the date of the first condition issued on the loan daily upon receipt of the suspense condition and the suspense(s) cure by date. 
• Review the closed loan file to determine if suspense item(s) are already in the loan file and submit to the Investor for review and curing of suspense. 
• Work with internal and external departments, and clients to obtain needed documentation to cure suspense items timely. 
• Log documentation received in LOS, and upload suspense documentation promptly to Investor sites for review and purchasing of the loans. 
• Monitor daily condition reports from the investor for updates on suspended loans or new conditions as received. 
• Monitor a pipeline to ensure all loans shipped are either conditioned or purchased in a timely matter. 
• Provide updates on the status of assigned loans with Investors to Lead. 
• Prepare and provide Post Consummation Closing Disclosures and refund checks as needed following regulatory guidelines. 
• Process collateral request with warehouses and send notification to Secondary when eligible for allocation. 
• Process request for Pay histories on aging loans through the Loan Servicing Department 
• Learn and build knowledge base for both Agency and Investor guidelines; State and TRID regulations. 

Skills, Knowledge and Expertise

• Minimum of 1 year experience in recent mortgage closing and/or post-closing activities. 
• Detail-oriented, excellent communication skills. 
• Excellent customer service skills with internal employees and external vendors. 
• Excellent judgement and decision-making skills. 
• Experience using loan origination and/or servicing systems. 
• Proficient in Microsoft Office Suite. 
• Professional and courteous.