URGENT: Operational Manager / Executive Assistant (operations and executive assistant experience is required)

• Establish and document operational systems, workflows, and standard operating procedures (SOPs)
• Organize and centralize business documentation, processes, and internal knowledge
• Support leadership with project coordination, task tracking, and execution follow-through
• Assist in managing day-to-day operations across multiple locations and departments
• Coordinate with internal team members (sales reps, CSRs, operations staff) to ensure alignment and accountability
• Help structure communication, meetings, and reporting across teams
• Track priorities, deadlines, and deliverables to ensure operational consistency
• Identify operational gaps and recommend process improvements
• Assist with virtual meeting coordination, scheduling, and follow-ups
• Maintain clear documentation of workflows, responsibilities, and systems as the business scales

Hard Requirements:

• 2–3+ years of experience in operations management, executive assistance, or project coordination
• Proven experience building systems and SOPs from scratch in a growing or unstructured business
• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently with minimal supervision
• Comfortable managing multiple priorities across teams and locations
• Proficiency with common business tools (Google Workspace, project management tools, communication platforms)
• Strong attention to detail and process-driven mindset

Schedule:

• 40 hours per week
• Monday to Friday
• 9:00AM - 6:00PM Eastern Standard Time Zone