Job Overview
- Monitor load boards such as DAT Freight & Analytics and Truckstop to identify profitable loads
- Contact carriers to confirm availability and negotiate rates within approved margin thresholds
- Secure loads with carriers and issue rate confirmations
- Verify carrier authority and compliance documentation, including MC authority, COI, W-9, and carrier agreements
- Schedule and track pickup and delivery appointments
- Monitor load status, collect PODs, and update Transportation Management Systems (TMS)
- Maintain a preferred carrier list and update carrier performance scorecards
- Prepare and submit invoices with complete supporting documentation
- Follow up on detention, layover, and accessorial charges
- Communicate with brokers, shippers, and drivers to ensure timely load execution
- Maintain load-level profitability tracking and margin visibility
- Ensure all compliance and carrier documentation remains current and complete
- Follow secure credential handling and system access control protocols
- Adhere to offboarding procedures for carrier systems and brokerage platforms when access changes
Hard Requirements:
- Minimum 2–3 years of experience in freight dispatch, load coordination, or logistics operations
- Hands-on experience using major load boards (DAT, Truckstop or equivalent)
- Proven ability to negotiate carrier rates within predefined margin guidelines
- Strong understanding of carrier compliance requirements and documentation
- Experience tracking loads from booking through delivery and POD collection
- Familiarity with TMS platforms and freight documentation workflows
- Strong verbal and written English communication skills
- High attention to detail and strong numerical accuracy for margin tracking
- Ability to manage multiple active loads simultaneously under time pressure
- Experience handling sensitive operational and financial data securely
- Reliable internet connection and secure remote work environment
Schedule:
- 40 hours per week
- Monday to Friday
- 9AM–6PM US Eastern Standard Time
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