Loss Prevention Analyst
Full Time $50,000 - $60,000 / yearJob Overview
A Taste of Who We Are:
Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Our Core Values
Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
The Experience You’ll Create:
The Loss Prevention Analyst plays a critical role in identifying, analyzing, and mitigating risks that could result in financial losses for the organization. The ideal candidate will use data analysis, investigative techniques, and risk management strategies to detect fraudulent activities, prevent theft, and optimize company operations to minimize shrinkage. This position collaborates with internal departments and external partners to ensure the organization maintains a secure and compliant operating environment.
- Data Analysis & Reporting:
- Analyze transactional and operational data to identify trends, anomalies, or suspicious activities.
- Create reports on key loss metrics, incidents, and root causes for internal stakeholders.
- Develop dashboards and tools to track and monitor loss prevention efforts.
- Fraud Detection & Investigation:
- This position will flag potential incidents or trends for theft regarding internal investigations.
- It will also produce areas of investigation for locations with high rates of external theft.
- Partner with internal teams (e.g., Operations, HR, and Compliance) to resolve cases and implement corrective actions.
- Collaborate with law enforcement and third-party investigators as needed.
- Collaboration:
- Work with cross-functional teams to develop and implement loss prevention policies and procedures.
- Work with data team to produce Loss Prevention reports to automate reporting and expedite investigations.
- Technology & Tools:
- Stay updated on the latest trends and tools in fraud detection and risk management.
- Leverage internal reporting and prior cases to develop customized and recurring flags for theft.
Ingredients for Thriving:
Education & Experience:
- Bachelor’s degree in Business, Criminal Justice, Data Analytics, or a related field preferred.
- 2-4 years of experience in loss prevention, fraud analysis, data analytics, or a related field.
Skills & Competencies:
- Strong analytical skills with the ability to interpret complex data and identify actionable insights.
- Excellent investigative and problem-solving abilities.
- Proficiency in Qlik and other loss prevention systems.
- Strong communication and interpersonal skills to work effectively with internal and external stakeholders.
- Attention to detail and ability to manage multiple tasks under tight deadlines.
- Knowledge of retail, e-commerce, or supply chain operations is a plus.
Certifications (Preferred):
- Certified Fraud Examiner (CFE)
- Loss Prevention Qualified (LPQ) or Loss Prevention Certified (LPC)
Working Conditions:
- May require occasional travel to store locations, warehouses, or distribution centers.
- Ability to work flexible hours, including evenings or weekends, during investigations or audits.