Cafe Supervisor, Atrium Cafe at The Department at Hudson's
Full TimeJob Overview
Atrium Café at Hudson’s via Continental Services is looking for a standout Full-Time Café Supervisor who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We’re especially looking for someone who thrives while collaborating, loves building relationships, and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves while leading a team who delights guests every meal, every day.
Atrium Café at Hudson’s, Café Supervisor is a valuable member of our team who:
Atrium Café at Hudson’s, Café Supervisor is a valuable member of our team who:
· Leads a café team of baristas and food runners
· Has advanced knowledge of coffee/tea culture with consistent delivery
· Acts as a brand ambassador embodying our core values and guiding principle
· Is comfortable working in a fast-paced setting
· Is interested in growing within a dynamic team
· Is committed to excellence
· Works best in a creative, collaborative environment
Key Responsibilities
The Café Supervisor is responsible for supervising daily operations and providing leadership with clear direction to associates.
DAILY OPERATIONS
· Able to assist in crafting a range of hot and cold beverages, such as espresso drinks, teas, and specialty items, according to recipes and customer preferences
· Responsible for end-of-day deposits and counting of drawers
· Maintain proper staffing levels daily in tandem with recruiting and training employees as applicable
· Set the example for excellence customer service
· Work closely with Culinary team on food quality and presentation
· Monitor stock levels of supplies and communicate with management on ordering needs
· Able to assist in crafting a range of hot and cold beverages, such as espresso drinks, teas, and specialty items, according to recipes and customer preferences
· Responsible for end-of-day deposits and counting of drawers
· Maintain proper staffing levels daily in tandem with recruiting and training employees as applicable
· Set the example for excellence customer service
· Work closely with Culinary team on food quality and presentation
· Monitor stock levels of supplies and communicate with management on ordering needs
Skills, Knowledge & Expertise
· A minimum of 2 years working in a leadership role in the food service industry
· 2 years of barista experience recommended
· Serv-Safe certification strongly preferred
· Willingness to continue learning about coffee & tea culture, with frequent trainings for advancement
· Available early mornings with flexibility for nights, weekends and holidays
· Respond to customer needs through clear and pleasant communication
· Previous experience with Toast system or POS system is highly preferred
· Proven experience in high-volume, high-end hospitality environments
#IND102
#ZCRS
#LI-ALB1
· 2 years of barista experience recommended
· Serv-Safe certification strongly preferred
· Willingness to continue learning about coffee & tea culture, with frequent trainings for advancement
· Available early mornings with flexibility for nights, weekends and holidays
· Respond to customer needs through clear and pleasant communication
· Previous experience with Toast system or POS system is highly preferred
· Proven experience in high-volume, high-end hospitality environments
#IND102
#ZCRS
#LI-ALB1