Change Communications Adviser, Scams

In this newly created position for Scams EDR Program team, the Change Communications Adviser, will lead the development and delivery of internal communication and change strategies that support program objectives. You’ll work closely with the program leadership, AFCA communications and subject matter experts to ensure messaging is clear, consistent and aligned with AFCA’s values. Your communications will help drive awareness, build understanding, and promote smooth adoption of new processes and ways of working across the organisation.

If you bring strong communication and change expertise, with the ability to translate complex information into clear and engaging messages, this could be the next opportunity for you. 

This position is initially for 12 months.

Typically in this role, you will:

• Develop and implement communication plans that support key program milestones and change activity.
• Create engaging and accessible content for internal channels, including newsletters, intranet updates, presentations and briefing materials.
• Partner with Executive sponsors, program teams, the AFCA Communications team and functional SMEs to ensure messaging is coordinated and aligned.
• Coordinate with project teams to provide timely, accurate updates to staff as the program progresses.
• Track the effectiveness of communication and change strategies, adjusting approaches where needed.
• Lead stakeholder engagement activities to build understanding and support for program goals.
• Identify and manage strategic risks related to change readiness and adoption.
• Prepare reports, presentations and communication materials for governance groups and internal audiences.
• Ensure all communication aligns with AFCA’s tone of voice, values and brand guidelines.
• Undertake additional duties in support of the program as required.