Filter Jobs
Find your perfect opportunity
Dispute Resolution Specialist - General Insurance
Summary:
As a Dispute Resolution Specialist, you will play a central role in how we consider and resolve complaints. You will: Review complaints from consumers and small businesses that have not been resolved directly with the financial firm Work with consumers and financial firms to gather information and uEmployment Type: Full-time
Experience Level: Not Applicable
Tags: Finance Financial Services
Dispute Resolution Specialist - General Insurance
Summary:
As a Dispute Resolution Specialist, you will play a central role in how we consider and resolve complaints. You will: Review complaints from consumers and small businesses that have not been resolved directly with the financial firm Work with consumers and financial firms to gather information and uEmployment Type: Full-time
Experience Level: Not Applicable
Tags: Finance Financial Services
Senior Culture and Capability Learning Consultant
Summary:
Help us build technical excellence and capability across AFCA’s case handling teams! We’re seeking a Senior Culture and Capability Consultant to design, deliver, and embed capability uplift initiatives that ensure our people have the technical, procedural, and core skills to deliver exceptional dispEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Other Financial Services
Senior Culture and Capability Learning Consultant
Summary:
Help us build technical excellence and capability across AFCA’s case handling teams! We’re seeking a Senior Culture and Capability Consultant to design, deliver, and embed capability uplift initiatives that ensure our people have the technical, procedural, and core skills to deliver exceptional dispEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Other Financial Services
Senior Dispute Resolution Specialist - Superannuation
Summary:
We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Superannuation team. We are seeking Senior Dispute Resolution Specialists to join our team, bringing proven expertise in managing complex cases with precision and profeEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Finance Financial Services
Senior Dispute Resolution Specialist - Superannuation
Summary:
We have fantastic career opportunities for passionate Senior Dispute Resolution Specialists to help drive financial fairness in our Superannuation team. We are seeking Senior Dispute Resolution Specialists to join our team, bringing proven expertise in managing complex cases with precision and profeEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Finance Financial Services
Dispute Resolution Specialist - General Insurance
Summary:
As a Dispute Resolution Specialist, you will play a central role in how we consider and resolve complaints. You will: Review complaints from consumers and small businesses that have not been resolved directly with the financial firm Work with consumers and financial firms to gather information and uEmployment Type: Full-time
Experience Level: Not Applicable
Tags: Finance Financial Services
Dispute Resolution Specialist - General Insurance
Summary:
As a Dispute Resolution Specialist, you will play a central role in how we consider and resolve complaints. You will: Review complaints from consumers and small businesses that have not been resolved directly with the financial firm Work with consumers and financial firms to gather information and uEmployment Type: Full-time
Experience Level: Not Applicable
Tags: Finance Financial Services
Dispute Resolution Specialist - Superannuation
Summary:
We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Superannuation team. We are seeking Dispute Resolution Specialists to join our team, bringing proven expertise in managing complex cases with precision and professionalism andEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Finance Financial Services
Dispute Resolution Specialist - Superannuation
Summary:
We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Superannuation team. We are seeking Dispute Resolution Specialists to join our team, bringing proven expertise in managing complex cases with precision and professionalism andEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Finance Financial Services
Risk and Compliance Analyst
Summary:
The Risk & Compliance Analyst supports the Head of Risk & Compliance and the Senior Risk & Compliance Consultants to effectively manage the enterprise and operational risk management and corporate compliance and assurance functions at AFCA. The responsibilities will include : Monitor CAMMS AdministrEmployment Type: Full-time
Experience Level: Associate
Tags: Other Financial Services
Financial Controller
Summary:
Are you a seasoned finance leader ready to make a meaningful impact? At AFCA, we’re seeking a Financial Controller to lead our financial operations and governance functions with precision, integrity, and strategic foresight. This is a pivotal leadership role responsible for overseeing AFCA’s core acEmployment Type: Full-time
Experience Level: Mid-Senior Level
IT Governance Coordinator
Summary:
Are you a detail-driven organiser with a passion for tech and governance? The IT Governance Coordiantor is a newly created position to help keep our IT operations sharp, compliant, and running smoothly. In this dynamic role, you’ll be the engine behind our IT governance, vendor coordination, and proEmployment Type: Full-time
Experience Level: Not Applicable
Legal Counsel
Summary:
This is a unique opportunity to demonstrate your technical legal skills as a Legal Counsel specialising in Insurance, Superannuation and/or I&A. In this role you will be a part of AFCA’s inhouse Legal team and will provide the Ombudsman and AFCA case management staff with specialist legal expertiseEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Legal Financial Services
Legal Counsel
Summary:
This is a unique opportunity to demonstrate your technical legal skills as a Legal Counsel specialising in Insurance, Superannuation and/or I&A. In this role you will be a part of AFCA’s inhouse Legal team and will provide the Ombudsman and AFCA case management staff with specialist legal expertiseEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Legal Financial Services
Senior Code Compliance Analyst - Banking
Summary:
The Banking Code Compliance team at the Australian Financial Complaints Authority (AFCA) monitors banks’ compliance with the Banking Code of Practice and Customer Owned Banking Code of Practice. By driving best practice, the team aims to improve standards of service across the Australian Banking indEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Analyst Financial Services
Senior Code Compliance Analyst - Banking
Summary:
The Banking Code Compliance team at the Australian Financial Complaints Authority (AFCA) monitors banks’ compliance with the Banking Code of Practice and Customer Owned Banking Code of Practice. By driving best practice, the team aims to improve standards of service across the Australian Banking indEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Analyst Financial Services
Senior IT Project Coordinator, Scams
Summary:
Join AFCA as the Senior IT Project Coordinator who will support the IT delivery of AFCA’s Scams Jurisdiction Program. You’ll coordinate technical resources responsible for application design, development, integration, and deployment, ensuring milestones are met, governance is followed, and budgets sEmployment Type: Full-time
Experience Level: Not Applicable
Senior Application Development Project Manager
Summary:
We’re on the search for a Senior IT Application Development Project Manager, who will lead the IT delivery of AFCA’s Scams Jurisdiction Program. In this high-impact role, you’ll drive the IT delivery stream of the program, coordinating analysis, development, testing, and implementation across AFCA’sEmployment Type: Contract
Experience Level: Not Applicable
Executive Assistant
Summary:
Are you a highly organised and proactive professional looking for your next challenge? We’re excited to offer a 12-month contract for an Executive Assistant to join the Code Compliance and Monitoring Team at AFCA. In this role, you’ll provide critical administrative and secretariat support to the GeEmployment Type: Full-time
Experience Level: Not Applicable
Manager, Intranet and Digital Employee Experience
Summary:
Drive the evolution of AFCA’s digital workplace. This is a newly created position, reporting to the Senior Manager, Internal Communications and Campaigns, who will own the strategy, governance, and day-to-day delivery of AFCA’s intranet, Knowledge Centre, Viva, SharePoint, and other DEX (digital expEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Other Financial Services
Manager, Intranet and Digital Employee Experience
Summary:
Drive the evolution of AFCA’s digital workplace. This is a newly created position, reporting to the Senior Manager, Internal Communications and Campaigns, who will own the strategy, governance, and day-to-day delivery of AFCA’s intranet, Knowledge Centre, Viva, SharePoint, and other DEX (digital expEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Other Financial Services