Training Coordinator (Nightshift)

The Training Coordinator plays a vital role in the successful execution of both virtual and in-person learning experiences. As part of the Learning & Development (L&D) team, this role supports the operational function of a wide range of training programs. Responsibilities include coordinating logistics, managing participant communication and attendance, and supporting the platforms and processes that bring learning to life.

Key Responsibilities

Program Coordination & Delivery

• Coordinate and manage logistics for in-person and virtual training sessions (room setup, AV support, travel and lodging, catering, etc.)
• Cross-OpCo collaboration and partnership to coordinate training schedules, shared spaces and resources
• Produce and support virtual training events (e.g., Microsoft Teams)
• Administer pre-work, post-work and all associated training communications

Platform & Operations Support

• Manage the L&D team inbox, ensuring timely responses in collaboration with stakeholders
• Maintain and oversee accurate registration and attendance tracking for programs
• Monitor and maintain training facilities and supplies

Systems, Vendors & Financial Processes

• Maintain records and participant data in the Learning Management System (LMS)
• Collaborate with external vendors, negotiate services, and uphold strong vendor relationships
• Support training-related expense processes (e.g., credit card reconciliation, budget tracking, requisition submission)

Reporting & Continuous Improvement

• Distribute and collect training surveys and evaluations
• Track attendance and generate reports for program evaluation and improvement
• Provide operational insights to improve learner experience and training effectiveness