Network Administrator

Main Purpose of the job:

The Network Administrator is responsible for designing, implementing, maintaining, and supporting the university's network infrastructure to ensure reliable and secure connectivity across all campus locations.

Key Duties & Responsibilities:

1. Network Infrastructure Management

• Design, configure, and maintain the university's LAN, WAN, and wireless networks.
• Manage and optimize Cisco Meraki network equipment including switches, access points, and security appliances.
• Monitor network performance and implement upgrades and expansions as needed.

2. Network Security and Compliance

• Implement and maintain network security measures including firewalls, VLANs, and access controls.
• Monitor network traffic for security threats and unauthorized access.
• Collaborate with the cybersecurity team to ensure compliance with security policies.

3. Technical Support and Troubleshooting

• Provide technical support for network-related issues to staff and students.
• Diagnose and resolve network problems promptly to minimize downtime.
• Coordinate with vendors and service providers for network services and support.

4. Documentation and Reporting

• Maintain accurate network documentation including diagrams, configurations, and procedures.
• Generate regular reports on network performance, capacity, and incidents.
• Document all network changes and maintain change management records.

5. Team Leadership and Strategic Planning

• Supervise and mentor Network Support Specialists and related technical staff.
• Participate in ICT strategic planning and budgeting processes.
• Stay current with emerging networking technologies and recommend improvements.