Turndown Attendant - Residences at The Little Nell

Position Summary 
The Turndown Attendant is responsible for providing evening turndown service in accordance with the standards of The Residences at The Little Nell. This position plays a key role in creating a welcoming and restful guest environment through detailed room presentation and thoughtful touches. This position reports to the Director of Housekeeping.

Job Posting Deadline 
Applications for this position will be accepted until November 30, 2025.

Essential Job Functions/Key Job Responsibilities
•    Provide turndown service for up to 15 guest residences per shift
•    Tidy rooms and refresh presentation following established brand standards
•    Perform full turndown service when requested and return if privacy signs are removed
•    Turn down beds, place message card and amenity on pillows
•    Adjust lighting and play music via television to enhance room ambiance
•    Ensure the TV remote is placed on the nightstand
•    Turn off alarm clocks
•    Secure balcony doors and close window drapes
•    Fold guest clothing as needed
•    Check and clean glassware; replace coasters if necessary
•    Refresh bathroom, replace towels and mats, and restock amenities
•    Other duties as assigned