Ski & Snowboard School Support Services - Winter 25-26

The Ski & Snowboard School (S3) Support Services Representative supports daily operations across indoor and outdoor S3 facilities to ensure a seamless guest and staff experience. Responsibilities include setting up and maintaining teaching areas, assisting with student check-in and check-out, managing lunch service, and supporting rental operations. This position reports to the Support Services Supervisor. 

Applications for this position will be accepted until November 30th, 2025 for the 2025-2026 Winter Season.

Essential Job Functions / Key Job Responsibilities

Indoor Support Services: 

• Facilitate equipment rentals for children, including processing transactions, collecting payment, fitting and sizing equipment, and managing check-in and check-out procedures 
• Support communication between S3 personnel and parents to ensure accurate information and a positive guest experience 
• Set up and tear down indoor facilities daily, ensuring a clean, welcoming, and efficient environment for children and staff 
• Assist with registration tasks including placing children in classes, inputting and filing forms, and helping to locate children separated from their groups 
• Follow food safety procedures and assist with lunch ordering, preparation, serving, and clean-up 
• Engage with children indoors when they are unable to participate outside, offering games, crafts, and encouragement 

Outdoor Support Services: 

• Set up and tear down outdoor teaching areas to maintain a professional and consistent environment optimized for instruction 
• Maintain children’s teaching terrain, including shoveling snow, setting up signage, and installing or repairing fencing and on-mountain features 
• Assist with S3 guest check-in by greeting families, answering questions, and supporting class organization alongside Supervisors and Coordinators 
• Assist in organizing and operating ski school races, including racecourse set-up, timing logistics, and guest flow at start and finish areas 
• Other duties as assigned