In Room Dining Server - The Little Nell - Summer

Position Summary 
The In-Room Dining Server delivers exceptional dining experiences by promptly and professionally serving food and beverages to guest rooms while ensuring accuracy, quality, and hospitality. This role requires attention to detail, excellent communication, and a commitment to providing personalized service that enhances the guest experience. This position reports to the In Room Dining Manager. 

Job Posting Deadline
Applications for this position will be accepted until March 22, 2026.

Essential Job Functions/Key Job Responsibilities
•    Deliver food and beverages to guest rooms promptly and professionally
•    Ensure accuracy of orders, presentation, and adherence to hotel service standards
•    Set up and serve meals in a courteous and efficient manner
•    Provide menu recommendations and answer guest inquiries regarding food and beverages
•    Maintain cleanliness and organization of in-room dining trays, carts, and work areas
•    Process guest orders via phone, ensuring clarity and special requests are accommodated
•    Handle guest requests and concerns promptly to ensure satisfaction
•    Follow all health, safety, and sanitation guidelines
•    Collect and process payments accurately when required
•    Retrieve and clear trays from guest rooms and hallways in a timely manner
•    Collaborate with kitchen and other departments to ensure seamless service
•    Uphold hotel policies, procedures, and brand standards in all interactions
•    Other duties as assigned