Director of Rooms

Be the maestro orchestrating the symphony of guest experiences, overseeing the seamless operation of accommodations to ensure each stay is a harmonious blend of comfort and luxury. With an eye for detail and a commitment to excellence, you'll play a pivotal role in elevating our guests' satisfaction by maintaining impeccable standards in room quality, housekeeping, and overall hospitality.

• Manage the day-to-day operations of the rooms division, overseeing front office, housekeeping, and guest services to ensure a smooth and efficient operation.
• Implement and uphold high standards of guest service, ensuring that all guests experience a seamless check-in, comfortable stay, and efficient check-out process.
• Lead and motivate a diverse team of front office and housekeeping professionals, providing guidance, training, and support to ensure excellence in service delivery.
• Conduct regular inspections to maintain and enhance the quality of guest rooms, ensuring cleanliness, functionality, and adherence to brand standards.
• Collaborate with revenue management to optimize room revenue through effective pricing strategies, promotions, and upselling initiatives.
• Foster effective communication and collaboration with other departments such as sales, marketing, and maintenance to ensure a holistic approach to guest satisfaction and operational efficiency.