Facilities Supervisor

The Facilities Supervisor plays a key role in maintaining the highest standards of excellence and functionality throughout the property. This position oversees daily maintenance operations, ensuring all guest rooms, public areas, and back-of-house spaces are safe, well-maintained, and aligned with brand and luxury hospitality standards. The Facilities Supervisor supports the Director of Engineering in leading a team focused on preventive maintenance, efficient repairs, and exceptional guest service.
 

• Supervise and support the daily activities of the Engineering team, ensuring timely completion of maintenance work orders and projects.
• Conduct regular inspections of guest rooms, public areas, and building systems to ensure the property is maintained to luxury brand standards.
• Manage and participate in preventive maintenance programs for all mechanical, electrical, HVAC, plumbing, and life safety systems.
• Respond promptly and professionally to guest and staff maintenance requests, ensuring minimal disruption and superior service recovery.
• Oversee contractors and vendors performing specialized maintenance or repair work; ensure compliance with brand and safety standards.
• Maintain accurate maintenance logs, inspection reports, and inventory records using the property’s CMMS or maintenance tracking system.
• Support the Director of Engineering with capital improvement projects and renovations as needed.
• Promote and enforce all safety, health, and environmental procedures in accordance with OSHA and local regulations.
• Train, coach, and mentor team members to build technical skills, safety awareness, and a strong service culture.
• Participate in on-call rotation and respond to after-hours emergencies when necessary.