Contingent Workforce Lead
Job Overview
About Us
At Chapter 2, we’re not just scaling businesses — we’re designing the future of work.
We build scalable talent ecosystems that empower organisations to hire smarter, faster, and with far greater strategic impact than traditional RPO models allow. Through a powerful blend of human insight, data-driven intelligence and technology-first thinking, we help companies globally solve today’s talent challenges and prepare for tomorrow’s opportunities.
With a global footprint spanning the UK, South Africa, the US, India and Europe, our team thrives on collaboration, curiosity, and innovation. Our holistic approach combines a dedicated embedded talent, best in breed technology and employer branding into organisations across all sectors.
We are relentless in our pursuit of better.
Passionate about people and the impact they make.
Honest in how we partner with clients and each other.
Loyal to our teams, our vision, and the relationships we build.
And always results-driven, because outcomes matter.
For more information, please watch the Chapter 2 Evolution 🎥🚀
Role Summary:
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions to improve operations and reduce expenses. As the Payroll Specialist you are responsible for the smooth running of recruitment processes and the contractor population.
Responsibilities:
Managing the contractor lifecycle, including; IR35 determinations, contracts, setting up timesheets and invoicing profiles on Vincere/Timetemp.
Reviewing contractors, ensuring any extensions, changes in agreements or end of contracts are
handled.
Liasing with the Client’s HR team, providing necessary information about contractors for them to be
set up on their HR system for IT/system requests and future reporting
Collating timesheet and contractor data to send to our accounts team for payments, as per agreed
payment schedule.
Sending contractor invoices/payment breakdowns.
Liasing with relevant Umbrella companies or Agencies to ensure Contractors are set-up, invoiced and
paid accordingly.
Looking after PO needs for both contract and permanent roles, requesting further PO’s where
needed to ensure we can bill Client correctly.
Collating and sending monthly bordereau’s to our insurers for all Outside IR35 contractor
engagements.
Liaising with Client’s accounts team to ensure timely payment of invoices and resolving any
problems that may arise.
Chasing outstanding or overdue invoices from the Client.
Auditing usage of Agencies, to assist in creating PSL for Client and Talent Partners.
Assisting Talent Partners in admin or advertising of roles on Teamtailor and Linkedin.
Regular process reviews to improve efficiency
Ensure high quality, up-to-date documentation exists for all service arrangements.
Follow up on and take responsibility for unresolved issues or escalations.
Building effective relationships internally and externally at a variety of levels
Who you are
Experience managing a contractor population and running payroll tasks
Attention to detail when working with numbers and people information accuracy
Excellent organisation skills
Taking direction from multiple stakeholders
Ability to work individually and across different team
A positive and can do attitude
Ability to prioritise workload and working to tight deadlines
Effective interpersonal and communication skills
Excellent time and diary management
Strategic thinker
What You’ll Experience at Chapter 2
We’re committed to creating an environment where your contribution matters — and where you’ll grow.
🔹 Competitive Rewards
A strong salary package that reflects your experience and contribution.
🔹 Flexible Working for Real Life
Hybrid options and flexible ways of working so you can be your best at work and in life.
🔹 Invest in Your Future
A pension plan designed to support long-term financial wellbeing.
🔹 Health & Wellbeing Matter
Comprehensive wellness benefits to support your physical and mental health.
🔹 Celebrate You
Birthday leave — because life should be lived, not just worked.
🔹 Recognition that Inspires
Regular awards and celebrations spotlight those driving impact across the business.
Diversity, Equity & Inclusion at Chapter 2 🌍✨
At Chapter 2, we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity, we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.