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Dual Rate Surveillance Shift Supervisor/Surveillance Agent

Posted June 04, 2026
Full-time Entry Level

Job Overview

Observe gaming and non-gaming activity by monitoring electronic surveillance 
equipment to ensure compliance with applicable laws, procedures, regulations and rules 
and protect company assets from illegal or questionable activities. Responsible for the efficient operations of the surveillance department during assigned shift. Protect company assets by observing gaming and non-gaming activities to ensure safety, integrity, security and company policies and procedures are followed.

  • Observe, document and report any variances to the company, internal controls, 
  • money handling activity and state gaming regulations. 
  • Complete daily audits of department activity, duty logs and cooperate with departments during investigations.
  • Possess a thorough knowledge of all table games and gaming functions.
  •  Respond immediately to any activities that appear unusual or suspicious. 
  •  Detect cheating, theft, embezzlement, illegal activities and procedure/policy 
    violations in all areas of responsibility
  • Prepare reports and/or verbalize the occurrence of unusual activities to the 
    Surveillance Manager, Director and/or department heads as required.
  • Compile and maintain evidence to assist the property or BGC in any legal actions, 
  • employment matters and/or arbitration/grievance proceedings that may arise.
  •  Know how to operate all equipment used by the Surveillance Department and utilize them to their fullest capacity.
  •  Review coverage completed by agents and have additional coverage added when needed.
  •  Assign task to agents to agents on a daily basis when needed.
  •  Train, coach, discipline, supervise and handle scheduling of department employees.
  •  Miscellaneous duties as assigned

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