RECORDS ANALYST

The Department of Records & Information Services (DORIS) is seeking a highly responsible individual to serve as a Records Analyst in the Municipal Records Management Division (MRMD). DORIS is responsible for establishing and implementing City-wide records management policies and protocols. The experienced records analyst who will be part of an expert team working with New York City agencies to plan for the transition to digital records management and implementation of an enterprise-wide Electronic Records Management System. The records analyst will be tasked with assisting with establishing guidelines and developing best practices around Information and Records Management in order to implement the Mayoral Directive on records management. The Records Analyst will work closely with the Director of Municipal Records Management to implement, maintain, enhance, and troubleshoot records management applications; research records management (RM) best practices; analyze data, create reports, and assist in other MRMD operations and functions.
The candidates for these positions will be expected, under supervision, to perform duties that include but are not limited to the following:
- Serve as a trusted source of records management information for client agencies and promote compliance with records management policies and procedures.
- Assist with the management and maintenance of city-wide electronic records system applications.
- Proactively troubleshoot and resolve application issues related to records management systems.
- Perform testing and quality assurance work as needed.
- Document technical procedures and developing technical training materials as needed.
- Assist with city-wide records surveys, data collection and analysis, including designing surveys, questionnaires, polls, etc. specific to research requirements.
- Engage in research assignments as directed, using efficient and effective research processes.
- Contribute technical expertise to various records management projects.
- Develop and maintain reports as required.
- Work independently, with appropriate supervision, and exercise a high degree of judgment, tact, and initiative.


Work Location: 31 Chambers Street, NY, NY 10007

Hours & Shift: Full-Time Day - Due to the necessary technical management support duties of this position, the candidate may be required to be on call and/or work various shifts such as weekends and/or evening shifts.

This position is open to candidates who are permanent in the Computer Associate Software.

NO E-MAILS, PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.

NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT AND BUDGET (OMB) APPROVAL

COMPUTER ASSOC (SOFTWARE) - 13631