ELIGIBILITY SPECIALIST

Domestic Violence Services (DVS) provides a variety of comprehensive immediate and long-term support services to survivors of Domestic Violence and their families. DVS provides oversight for the largest domestic shelter system in the country which provides safety and services for this vulnerable population. This network of more than 55 emergency domestic violence shelters provides temporary emergency housing, and supportive services to over 17,500 victims of domestic violence and their children annually. DVS provides oversight and funding for the 24-hour domestic violence hotline. DVS also administers the No Violence Again (NOVA) program located at the DHS intake center and the Domestic Violence Liaison Unit, which provides domestic violence counseling and intervention at Job Centers. DVS partners with a network of community-based organizations, that provide counseling, legal services, financial development services, and job readiness for domestic violence survivors. In addition, DVS leads a nationally recognized domestic violence primary prevention effort, the Teen Relationship Abuse Prevention Program (RAPP).

Domestic Violence Services (DVS) is recruiting for four (4) Eligibility Specialist III, to function as an Eligibility Specialists in the Domestic Violence Liaison Division/AVENT Division, who will:

Under the direct supervision of Eligibility Supervisor, will be responsible for determining eligibility for public assistance for clients referred to the Domestic Violence Liaison Special Services Unit, and will:

- Inform participants about time-limited benefits, and objectives of the program that are aimed at overcoming the barriers to employment and independent living.

- Conduct thorough interviews to determine continued financial eligibility and the issuance of accurate benefits per agency guidelines. Clearly explain all case actions to participants.

- Provide information about transitional benefits to encourage financial independence through employment.

- Identify and provide special and or emergency needs in a timely manner.
- Authorize statistical and financial changes in assistance and/ or budgets resulting from valid information received and prepare all required forms to effect processing.

- Maintain a caseload by managing time effectively including Face-to Face recertification interviews, participants’ appointment schedules, processing paperwork, training and meetings.

- Accurately complete Fair Hearing/Aid to Continue compliance and resolutions within prescribed deadlines.

- Complete agency forms to facilitate the appropriate issuance of benefits and participants notification.

- Make appropriate referrals and schedule appointments.

ELIGIBILITY SPECIALIST - 10104