Director of CCME Program Development

Position Summary

The Director of CCME (City College for Municipal Employment) Program Development leads the design, coordination, and implementation of enterprise-wide workforce development initiatives that prepare current City employees for new career pathways. This role is an enterprise-wide workforce development function designed to focus on program design, implementation and evaluation of signature CCME workforce programs to support opening doors of access to municipal jobs, as well as upskilling current employees to support career progression.

The Director plays a pivotal role in developing high-quality, engaging technical and career readiness training programs for the City of Philadelphia workforce The Director of CCME Program Development coordinates, evaluates, and develops programs designed to provide opportunities for potential new and current employees to develop and improve their job readiness skills for new career paths. The Director works with operating departments to access current programs that identify new opportunities. Programming can be initiated and developed at the department level or from a central position to impact employees citywide. Understanding this, the Director will not only partner with departments but develop and implement new programing that reaches across city agencies. This position is distinguished from other training and development positions by its focus on training potential new applicants to municipal jobs and upskilling current employees to assume new roles, often in different career paths.

Job Description

Design and develop new technical and contextualized skill training programs from scratch, adhering to adult learning principles. Candidate will also work with CCME program design staff at the Community College of Philadelphia to jointly create programs, helping to drive the City Departmental needs.

• Work closely with various stakeholders to lead program design including operating, CCME staff, and the Office of Human Resources to identify critical hard to fill positions and understand current employment pathways.
• Modify and enhance existing programs and materials to make them more effective and engaging for learners.
• Create interactive content, class aids, and exercises to support training, using PowerPoint or other tools to create visually appealing instructional design content.
• Incorporate modern tools and technologies, including AI, to optimize research, content creation, delivery, and learner engagement.
• Work with CCME HR staff to identify specific positions that can be filled by internal staff or other candidates with specific training.
• Develops programs to build skills; works closely with the OHR Hiring Services in creating programs that align with pathways.
• Evaluates programs within specific operating departments to leverage resources across the enterprise.
• Identifies best practices across industries to inform enterprise-wide programs and initiatives.
• Works with external stakeholders to build relationships that can provide resources to individual employees.
• All other duties as assigned. Minimal night and weekend work may be required. 

Required Competencies, Knowledge, Skills, and Abilities

Knowledge of:

• Workforce development models, adult learning principles, and career pathway design.
• Municipal operations, internal mobility structures, and public-sector workforce systems.
• City, state, and federal workforce policies, funding streams, and regulatory requirements.
• Program evaluation methods, data analysis, and continuous improvement strategies.
• Diversity, equity, inclusion, and access principles in employee development.
• Familiarity with modern instructional design models and adult learning theories.

Skills in:

• Designing and implementing large-scale workforce development and upskilling programs.
• Building collaborative partnerships with departments, unions, educational institutions, and external stakeholders.
• Conducting workforce analyses to identify critical roles, skill gaps, and training needs.
• Managing complex projects, setting priorities, and meeting deadlines in a fast-paced environment.
• Communicating clearly and persuasively in both oral and written formats with diverse audiences.
• Developing and managing program budgets, grants, and funding proposals.
• Strong project management skills to handle multiple design projects, meet deadlines, and adapt to changing priorities.

Abilities to:

• Ability to collaborate effectively with internal teams, leadership, and external vendors to deliver quality training programs.
• Lead cross-functional teams and drive collaboration across City agencies.
• The ability to both design and deliver training is highly preferred.
• Translate strategic workforce needs into actionable, scalable programs and initiatives.
• Engage effectively with employees at all levels, including senior leadership and union partners.
• Ability to work with diverse communities and employees to assure that programming has a strong focus on equity and inclusion.
• Exercise sound judgment, handle sensitive information with discretion, and problem-solve proactively.
• Ability to create training for classroom training and learning management system courses.
• Promote equity and inclusion by designing accessible programs for a diverse workforce.
• Work independently while maintaining high attention to detail and delivering quality outcomes.