Sr Business Analyst

Essential Functions

• Analyze and document current-state (“as-is”) business processes and design future-state (“to-be”) processes that improve efficiency and effectiveness.
• Recommend process changes and best practices to reduce reliance on application customizations and promote use of standard system functionality.
• Serve as a liaison between business units, IT teams, vendors, and project managers to ensure clear communication and alignment throughout the project lifecycle.
• Support IT project planning activities, including scope definition, impact analysis, risk identification, and change management.
• Develop clear and comprehensive documentation, including business requirements documents, process flows, use cases, functional specifications, and user stories.
• Participate in solution design reviews to ensure proposed solutions meet business needs and align with enterprise architecture standards.
• Support system testing activities, including test planning, user acceptance testing (UAT), defect tracking, and validation of implemented solutions.
• Assist with deployment activities, training support, and post-implementation review to ensure successful adoption and continuous improvement.
• Mentor junior business analysts and contribute to the development of business analysis standards, templates, and best practices.