Program Manager - CLM (Federal/GovCon)
Full-time DirectorJob Overview
We are seeking a highly experienced and execution-focused Program Manager – CLM (Federal/GovCon) to lead complex, multi-year CLM implementation programs for U.S. federal agencies and government contractors.
This role requires strong program governance, deep experience managing enterprise technology implementations in regulated environments, and the ability to drive disciplined delivery across cross-functional global teams. The ideal candidate will bring structured, repeatable program methodologies and a strong understanding of federal contracting, compliance, and mission-critical delivery frameworks.
You will be the face of CloudMoyo to the customer, owning program planning, execution, financials, stakeholder management, and long-term customer success.
Key Responsibilities
Program & Delivery Leadership
- Lead and manage complex, multi-year enterprise CLM implementation programs for Federal and GovCon clients
- Own end-to-end program lifecycle including initiation, planning, execution, monitoring & control, and closure
- Ensure high-quality, on-time delivery across multiple engagements, geographies, and cross-functional teams
- Establish structured, repeatable program governance and delivery methodologies suited for regulated environments
Federal / GovCon Client Engagement
- Act as the primary face of CloudMoyo for federal agencies and government contractor clients
- Build strong, trust-based relationships with executive stakeholders, program sponsors, and “C-suite” leaders
- Facilitate steering committees, executive reviews, and strategic workshops
- Align delivery models with federal program execution frameworks and compliance expectations
Team & Cross-Functional Management
- Manage and mentor program teams comprising Lead Functional Consultants, Senior Consultants, Engineers, and Solution Architects
- Drive collaboration across Product, Engineering, QA, CloudOps, and Client teams
- Foster internal consulting capability and best practices within the Federal practice
- Champion CloudMoyo policies, delivery standards, and quality frameworks
Financial, Risk & Governance Ownership
- Own program financials including budgeting, forecasting, margin management, and resource planning
- Monitor risks, dependencies, and KPIs with proactive mitigation and escalation strategies
- Utilize project planning and tracking tools (MS Project or equivalent) for detailed program governance
- Ensure adherence to scope, schedule, quality, and compliance requirements
Strategic Growth & Continuous Improvement
- Assess customer landscape to identify upsell, cross-sell, and expansion opportunities in partnership with Account and Customer Engagement teams
- Provide feedback to product and leadership teams based on implementation insights
- Drive post-implementation reviews and continuous improvement initiatives
- Deliver thought leadership to build long-term “customers for life” relationships
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