CBO Contract Management Specialist (with Spanish)

The activities of the Commercial Back Office team member are various and may include:

• Maintenance of contract data and processing and analysis of data tables ensuring deadlines, reporting and quality (ex. Offers, Renewals, Cancellations, PEPS, Contract Amendments, Certificate of Residence, Pre-cheks, IBAN etc.)
• Administrative tasks: archiving, filing, document edition, quality review etc.
• Handles requests/ exceptional cases in collaboration with CBO Contract Management Team Leader, Process Coordinator and/ or account managers within Coface
• Processes the different types of requests received from the clients per E-mail or directly in the designated Workflow Tools
• Participates in the creation / update of Commercial Back Office Standard Operating Procedures used by the SSC operational teams
• Participates in trainings and takes part in the transition process when required
• Offers continuous support and back-up to team members for processes and tools utilized

Any other activities required by the business need of the country served