Namibia Finance & Operations Manager

The main purpose of this role:

• Is to ensure financial integrity, operational efficiency and governance of Deloitte Namibia in alignment with Deloitte Africa and Global Standards, Namibian regulatory requirements and partnership governance standards.
• The position serves as a strategic business partner to the Country Leader and leadership team, providing financial insight, operational oversight and risk management to support sustainable growth, profitability and exceptional client service delivery.
• The role includes direct line management of administrative, finance and support services staff to ensure high-quality service delivery and operational excellence.

Performance Area's:

Operational Management & Execution:

• Oversee daily office operations, ensuring efficient support to client facing teams.
• Ensure reception, transport and office administration functions operates efficiently and professionally.
• Implement and maintain operational policies, procedures and internal controls.
• Accountable for payments related to payroll and 3rd parties and ensuring compliance with PAYE and statutory deductions.

Financial Management & Control

• Lead end to end financial management including budgeting, target setting, forecasting, cash flow management and financial reporting for Namibia.
• Ensure accurate monthly, quarterly and annual management accounts in line with Deloitte reporting standards.
• Monitor profitability by service line, engagement margins and cost drivers.
• Ensure compliance with tax, statutory and regulatory requirements.
• Leads in maintaining, amending and communication of general ledger policies and procedures.
• Oversee audit processes and coordinate with internal and external auditors.
• Accountable for payroll governance, ensuring accurate, timely processing, statutory compliance and correct financial posting.
• Responsible for financial and performance analysis, insights and provides strategic financial advice for Namibia.
• Interrogates working capital and revenue before and after Project Services rollover.
• Responsible for approvals of purchase orders, expense claims and journals.
• Manage, supervise and review the work of the accountant to ensure accuracy and compliance.
• Maintain full accountability for fixed assets management including capitalization, depreciation, disposals and reconciliation to the GL.
• Prepares partnership tax accounts and calculates partnership drawings and manages other partner affairs.

Revenue, Billing & Working capital Management

• Oversee billing, collections, and revenue recognition processes.
• Monitor WIP, debtors, and recoverability metrics.
• Implement controls to improve cash conversion cycles.
• Partner with service line leaders to address billing & recovery risks.

Procurement, Facilities and Vendor Management

• Manage procurement processes inline with Deloitte policies.
• Oversee vendor contracts, service level agreements and cost optimisation initiatives.
• Manage outsourced service providers, including contract performance, service levels and cost control.
• Govern acquisition, tracking and disposal of firms assets in line with Deloitte policies and financial controls. Ensure assets are safeguarded and insured.
• Responsible for managing office facilities (building, furniture, equipment, leases), maintenance, cleaning and upkeep.
• Ensure a professional, safe and client ready working environment.

Systems, Reporting & Strategic Support

• Act as liaison with Deloitte Africa Finance and Operations and the Namibia Leadership.
• Ensure integrity and effective use of financial and operational systems.
• Prepare management dashboards, KPI’s and strategic reports for leadership.
• Support regional initiatives, transformation projects and system implementations.

Risk, Compliance and Governance

• Ensure compliance with Deloitte Risk & Independence, Quality, and Ethics standards.
• Maintain and monitor operational and financial risk registers.
• Coordinate internal risk reviews, quality inspections and regulatory audits.
• Ensure adherence to Namibian labour, tax and corporate governance requirements.
• Oversee business continuity planning, health and safety, and data protection compliance.

People Management & Leadership

• Provide direct line management, supervision and performance oversight of the roles supporting the Finance and Operations function with Deloitte Namibia.
• Includes providing operational oversight of outsourced service providers such as cleaning staff.
• Conducts performance reviews, coaching and development discussions in line with Deloitte performance management frameworks.
• Fosters a professional and positive environment for staff.