Lead - UKG Workforce Management (Kronos)

The impact you’ll make

As a Lead - UKG Workforce Management (Kronos), you will optimise and sustain UKG Pro Workforce Management environments across modules such as Timekeeping, Scheduling, Accruals, Attendance, Activities and Analytics. You’ll bring a strategic lens to architecting sustainment solutions, ensuring alignment across upstream and downstream systems and the broader technology landscape.

You will work with leading brands across the public sector, consumer, and manufacturing industries, contributing to the full lifecycle of UKG Pro WFM projects — from business analysis and configuration to design, testing, enhancements, and performance optimisation.

You will collaborate closely with our global UKG practice, bringing best practice insights to local delivery. As a Specialist Lead, you will take responsibility for delivering outcomes, overseeing team members’ work, and proactively identifying issues and implementing effective solutions.

Your typical day will include

UKG Pro WFM Solution Design & Sustainment

• Optimising and sustaining UKG Pro WFM modules (Timekeeping, Basic & Advanced Scheduling, Attendance & Accruals, Attestation, Activities, Analytics).
• Architecting sustainment models that account for the client’s full technology stack.
• Ensuring alignment across integrations, data, reporting, and upstream/downstream systems.

Full Lifecycle Project Delivery

• Leading UKG Pro WFM business analysis, configuration, design and testing across full project cycles.
• Identifying enhancement opportunities and optimising the platform for improved user experience and performance.
• Supporting integration requirements, reporting and analytics discussions, and design sessions.

Client Engagement & Collaboration

• Facilitating requirements‑gathering workshops, leading discussions, and shaping client solutions.
• Working with clients across public sector, consumer and manufacturing environments.
• Partnering with our global UKG network to leverage best practice and bring innovative delivery approaches.

Team Leadership & Quality Assurance

• Managing and reviewing the work of team members to ensure high‑quality deliverables.
• Providing coaching and guidance to analysts and consultants.
• Proactively identifying project issues and recommending viable, sustainable solutions.