Public Sector Transformation Senior Consultant / Manager

About this team: 

We are a team of strategic problem solvers, with deep transformation, operations and industry insight. What we have in common is the experience to diagnose and solve complex problems and design innovative, pragmatic solutions unique to each organisation. What sets us apart is our creativity, our commitment to making an impact, and the strength of a huge network of knowledge, industry experience and technology to support our clients to be future fit. 

We bring our clients on the journey, helping them accelerate and unlock strategic and commercial value as their partners in innovation-led transformation. We can see where they need to go, and work with them to design and implement the path forward, powered by the best emerging and proven technology and analytical insights, to help them get there. 

The Operations & Industry Solutions team at Deloitte provides a dynamic environment where you will work on challenging projects, across a range of client organisations.  

What will your typical day look like? 

You will be working directly with clients, including senior executives, across a wide range of public sector agencies to design and drive transformational change. You will be working alongside Directors and Partners who will provide guidance, while also supporting your learning and career development. 

Day-to-day you will support government agencies to improve organisational performance, enhance service delivery and deliver strategic transformation. Working as part of multidisciplinary teams spanning business, technology, data, AI and change, you will help clients move from strategy through to implementation: 

• Work alongside senior public sector leaders to define future operating models, identify opportunities for improvement and develop transformational roadmaps that deliver sustainable organisational and public outcomes. 
• Support the development of business cases, investment proposals and strategic options, helping clients make informed decisions on major transformation and improvement initiatives. 
• Lead teams to analyse and redesign end-to-end services, business processes and operating practices, improving efficiency, effectiveness and customer outcomes. 
• Lead workstreams within complex transformation programmes, supporting programme mobilisation, delivery planning, governance, stakeholder engagement and benefits realisation. 
• Translate strategic priorities into practical and actionable initiatives, helping clients move from concept and design through to implementation and execution. 
• Work with emerging technologies, including AI-enabled tools, workflow automation and data-driven insights, to identify opportunities to improve productivity and service delivery.