Coordinator II, Collections (R-19087)
Employee: Full TimeJob Overview
Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
As a collection coordinator, need to work on ageing invoices and timely collection of overdue invoices, reach out to customer via email and call. Coordinate with dispute and cash application team to close the invoices. Negotiate with customer on payment and reduce the ageing invoices from the portfolio.
Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.
As a collection coordinator, need to work on ageing invoices and timely collection of overdue invoices, reach out to customer via email and call. Coordinate with dispute and cash application team to close the invoices. Negotiate with customer on payment and reduce the ageing invoices from the portfolio.
Key Responsibilities:
- Contact customer by telephone or email to prompt for payment on delinquent accounts.
- Provides documentation (i.e., invoices) as needed.
- Maintains follow up communication with customer for updates and additional information regarding payment of invoices.
- Documents all account activity as directed in the ERP system.
- Works aggressively to meet or exceed assigned individual and company objectives (cash collections and reduction of aged receivables).
- Day to day contact of customers who have past due receivables for payment.
- Support the team leader and leader of credit/collections by absorbing day to day team, cross-business and other leadership tasks.
Key Skills:
- 3+ years of experience within a similar position (Accounts Receivables).
- Sound knowledge of OTC, collection, dispute.
- Good communication skills - email and voice.
- Ageing report analysis.
- Experience of calling international customers.
- Should be able to work in night shift (5:30 PM to 2:30 AM & 6:30 PM to
3:30AM IST -during daylight saving.
All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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