Backend Engineer

We are seeking a talented Backend Engineer to help us architect and build the next iteration of our AI-powered voicebot and chatbot platform. You will drive the migration from our current PHP/HTTP stack to a modern, scalable, real-time architecture, unlocking new capabilities and performance for our conversational AI products. You’ll collaborate closely with AI engineers, product managers, and the broader engineering team.

Responsibilities

• Architect, develop, and maintain scalable, robust backend services for voice and chat AI applications.
• Lead the migration from PHP/HTTP to a real-time backend framework.
• Integrate 3rd party APIs such as Twilio (voice), WhatsApp, ElevenLabs, OpenAI and others.
• Implement real-time communication features (websockets, streaming), conversation relays, and advanced voice capabilities.
• Design, build, and maintain multi-agent orchestration frameworks for AI-powered conversations.
• Collaborate on CI/CD pipelines, ensure robust monitoring, logging, and operational support.
• Write clear documentation and support knowledge transfer within the team.
• Work with AI/LLM engineers to facilitate seamless integration of AI modules.