Job Overview
- Build strong one‑on‑one relationships with clients to assess needs, address employment barriers, and support job placement and retention
- Provide comprehensive case management, follow‑up, and individualized support
- Conduct customer intake, enrollment, and orientation; ensure accurate and timely documentation
- Facilitate job readiness and professional development workshops
- Coordinate with schools, employers, account managers, and internal teams to support positive outcomes
- Maintain accurate client records, case notes, and compliance documentation
- Monitor participant progress, attendance, and follow‑through on planned activities
- Provide referrals to community and social service resources as needed
- Manage program operations, including workshops, grants, reporting, and placement data
- Collaborate with business services to align training with employer needs
- Support compliance standards, reporting requirements, and operational improvements
- Assist with center operations and other related duties as assigned
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