Job Overview
- Conduct outreach, recruitment, and assessment; determine eligibility of participants and process incoming referrals
- Utilize virtual intake software to communicate with job seekers and to obtain verification for eligibility, enrollment and signatures.
- Strong presentation and facilitation skills to engage participants in meeting program goals
- Maintain case records for each participant to include service needs and activities of fulfillment according to data-management procedures and funding sources
- Conduct group orientation for job seeker and provide a positive introduction to the WIOA components such as job search and career readiness workshops
- Coordinate assessments throughout eligibility process
- Identify challenges to finding employment and direct toward solutions such as partner referrals
- Complete paperwork to document participant activity and progress
- Maintain information about area resources and employers
- Meet with job seeker to conduct one-on-one interviews; assesses job search plans; discuss obstacles to obtaining employment; and monitors daily activities
- Maintain scheduled, periodic contact with job seeker in a variety of locations to assess eligibility and program readiness
- Assume central responsibility for job seeker achieving eligibility progress throughout the enrollment cycle, beginning with verification and ending with referral
- Prepare, organize and maintain participant files reflecting the entire history of enrollment process
- Ensure all cases are reviewed and approved by manager
- Schedule time with manager to review intake process and suggest any strategies for improvement.
- Maintain running log of enrollees and status to be shared with Supervisor and Project Director
- Submit internal and customer reports as required
- Other duties as assigned
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