Outreach and Admissions Counselor/ CTS -Location Denver Co.
Full-time AssociateJob Overview
What You’ll Do
Community Outreach, Engagement & Partnerships
- Build and maintain ongoing partnerships with schools, youth programs, community centers, social service agencies, local businesses, etc.
- Participate in, and often lead, outreach events, presentations, info sessions, tabling, festivals, and community fairs.
- Maintain a consistent monthly outreach schedule and meet required activity levels.
- Promote opportunities to underserved and underrepresented groups in your area.
- Lead Generation & Eligibility Preparation
- Introduce the program to young adults and help them determine if they meet basic eligibility criteria (age, income background, education status, etc.).
- Maintain strict confidentiality and privacy when collecting personal information.
- Accurately enter new leads into tracking systems and ensure they are complete, valid, and documented.
- Follow up quickly with every lead to maintain momentum.
- Application Conversion, Follow-Up & Documentation
- Guide prospective applicants step-by-step until they are ready to begin their application.
- Maintain consistent contact with your pipeline through calls, texts, emails, and face‑to‑face meetings.
- Keep thorough and timely notes in all required online systems.
- Ensure applicants understand expectations, deadlines, and next steps.
- Support the team in achieving high conversion from leads → applicants → arrivals.
- Accountability, Technology & Performance Standards
- This is a goal‑driven role with clear expectations, including:
- Meeting monthly activity minimums (events, partnerships, lead interactions)
- Maintaining accurate and timely data in digital systems
- Following eligibility and documentation guidelines
- Supporting monthly enrollment and arrival outcomes
- Maintaining professional communication with partners, applicants, and familiesYour success is measured by both your outreach activity and the quality of your follow‑through.
- Other duties as assigned