Adult / Dislocated Career Advisor (800017) $21.23

Key Responsibilities

Case Management & Participant Services

• Manage a high-volume caseload of WIOA Adult and Dislocated Worker participants.
• Conduct eligibility determinations, certifications, and enrollments into WIOA programs.
• Complete assessments, Individual Employment Plans (IEPs), and career planning with participants.
• Provide career counseling, employment guidance, and referrals to training and supportive services.
• Maintain ongoing engagement with participants to support progress toward employment and training goals.

Documentation & Compliance

• Enter accurate case notes and documentation in the case management system the same day services are provided.
• Maintain participant files in accordance with WIOA policies, monitoring standards, and compliance requirements.
• Ensure documentation clearly supports eligibility, services provided, and program outcomes.
• Prepare files and documentation for internal reviews, monitoring, and audits.

Performance & Enrollment Goals

• Meet weekly and monthly enrollment and service targets.
• Contribute to program performance outcomes including:
  • Training enrollments
  • Employment placements
  • Credential attainment
  • Measurable Skills Gains
• Maintain strong pipeline management to ensure continuous participant engagement and movement through services.

Employer & Training Coordination

• Coordinate with Business Services staff and training providers to support participant employment and training opportunities.
• Assist participants in identifying training programs aligned with in-demand occupations.

Team Collaboration

• Participate in team meetings, performance reviews, and program planning discussions.
• Collaborate with partners including community organizations, adult education providers, and other workforce system partners.