Job Overview
- Responsible for all center operations to include successful implementation of RFP’s, company policies and procedures, quality assurance and financial initiatives. Ultimately responsible for the day-to-day operations including financial, quality outcomes, employee relations and compliance with local, state, and federal law
- Responsible for the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and EBITA meets or exceeds budgeted goals
- Develops and maintains relationships with DOL, local and state legislators and political leaders. Maintains awareness of funding source/client requirements and legislation that impacts business operations and liability
- Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. Oversees and participates in quality assessment and performance improvement activities
- Supports centers through designated region, working closely with Center Directors, ensuring all metrics are met both internally and contractually
- Develop business and Community Based Organization partnerships for current and proposed Center locations
- Responsible for ongoing staff development and growth; nurturing team members as they progress through professional training to improve their skills and grow their knowledge of our industry
- Reviews/approves location policies based on the company’s mission, care standards and business practices, and compliance with corporate policies and procedures
- Participates as a key strategist in the growth and development of projects to retain existing business as well as grow new business
- Fosters an environment that is people-first, inclusive and results in high performing teams and projects
- Ensures implementation of corporate initiatives and directives
- Performs other duties as assigned
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