Job Overview
- Responsible for overseeing the project's programmatic activities and operations
- Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues
- Analyzes processes and procedures to optimize performance.
- Defines and sets operational goals
- Prioritizes assignments and adjusts or adapts service delivery as needed. May supervisor staff
- Understand all technical aspects of the operational units
- Maintain knowledge of applicable federal, state and local laws, regulations and policies related to welfare and workforce programs
- Maximize performance and productivity
- Direct/delegate staff responsibilities to meet and/or exceed performance standards. Review staff performance and recommend corrective actions as needed
- Facilitate meetings with partners to promote full, frequent communication
- Coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively
- Participate in development and maintenance of standard operating procedures - Other duties as assigned
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